Patient Account Registrar - Admitting

Chino Valley Medical Center•Chino, CA

About The Position

The Patient Account Registrar interviews patients or their representatives to obtain demographic information and secures insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator functions and reception areas, and uses a computer to input and retrieve data. The registrar communicates with people across age groups, from neonatal patients through geriatrics, using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be provided with specified completion timeframes.

Requirements

  • Customer service experience required.
  • High school graduate or GED equivalent required.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous hospital experience as an admissions representative preferred.
  • Knowledge of medical terminology preferred.

Responsibilities

  • Interview patients or their representatives to obtain demographic information.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work with all areas of the Admitting department, including PBX operator functions and reception areas.
  • Operate a computer to input and retrieve data.
  • Communicate with the population served using age-specific techniques, from neonatal patients through geriatrics.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.

Benefits

  • Paid time off
  • 401K retirement plan
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition reimbursement
  • Voluntary benefit options
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