Patient Account Registrar - Admitting

Prime Healthcare•Chino, CA
•Onsite

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The role works across the Admitting department, including PBX operator functions and reception areas, and uses a computer to enter and retrieve data. The registrar communicates with patients across age groups, from neonatal to geriatric, using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with completion expected within a specified timeframe.

Requirements

  • High school graduate or GED equivalent required.
  • Effective written and verbal communication skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.
  • Customer service experience required.

Nice To Haves

  • Previous hospital experience as an admissions representative.
  • Knowledge of medical terminology.

Responsibilities

  • Interview patients or their representatives to obtain patient demographics.
  • Secure insurance information, eligibility, benefits, and authorizations as applicable.
  • Work with all facets of the Admitting department, including PBX operator functions and reception areas.
  • Operate a computer to input and retrieve data.
  • Communicate with the population served using age-specific techniques from neonatal through geriatric.
  • Maintain proficiency in medical terminology.
  • Complete special projects or other assignments within specified timeframes.

Benefits

  • Paid time off
  • 401K retirement plan
  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Tuition reimbursement
  • Voluntary benefit options
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