Patient Account Registrar - Admitting

Prime Healthcare•Joliet, IL

11d

About The Position

The Patient Account Registrar interviews patients or their representatives to collect demographic information and obtains insurance information, eligibility, benefits, and authorizations as applicable. The role works with various parts of the Admitting department, including PBX operator functions and reception areas. The registrar uses a computer to enter and retrieve data, communicates with people across age groups from neonatal through geriatric using age-specific techniques, and maintains proficiency in medical terminology. Special projects or other assignments may be given with deadlines for completion.

Requirements

Customer service experience is required.
High school graduate or GED equivalent is required.
Effective written and verbal communication skills.
Ability to multitask and prioritize needs to meet required timelines.
Analytical and problem-solving skills.

Nice To Haves

Previous hospital experience as an admissions representative.
Knowledge of medical terminology.

Responsibilities

Interview patients or their representatives to obtain demographic information.
Secure insurance information, eligibility, benefits, and authorizations as applicable.
Work with all facets of the Admitting department, including PBX operator functions and reception areas.
Operate a computer to input and retrieve data.
Communicate with the population served using age-specific techniques for neonatal, pediatric, adolescent, young adult, middle adult, and geriatric patients.
Maintain proficiency in medical terminology.
Complete special projects or other assignments within specified timeframes.