Registrar - Camden - PT (2nd Shift)

Virtua Health•Camden, NJ

4d•$19 - $26•Onsite

About The Position

The Registrar gathers and enters patient demographic information into the hospital information system, verifies benefits, obtains required authorizations, collects patient cost shares and deposits, and completes accurate registrations in compliance with regulatory guidelines. The Registrar serves as an initial representative of Virtua and provides excellent customer service. The role is based on-site at Virtua’s Camden location. The schedule is every other Friday from 3 p.m. to 11 p.m. and every other Saturday and Sunday from 7 p.m. to 11 p.m., with the specific alternating-week pattern provided in the posting. All Registrar positions require three weeks of day-shift orientation before transitioning to the hired schedule; orientation schedules may vary and are set by the hiring manager.

Requirements

High school diploma.
Demonstrated positive demeanor and strong verbal and written communication skills.
Ability to handle potentially stressful situations and multiple tasks.
Basic typing, computer, and/or word-processing skills.

Nice To Haves

One year of customer service experience in a professional setting; retail and food service experience are excluded.
Medical office or admittance experience.
One year of Epic system experience.

Responsibilities

Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify data completeness and accuracy.
Obtain signatures for consent, medical necessity, and required state, federal, and regulatory documents, and process necessary paperwork.
Identify, collect, and process co-pays, deductibles, co-insurance, and deposits; help resolve billing issues by liaising with patient accounting, patients, and insurance representatives.
Identify and provide appropriate referrals and payment options for patients needing financial assistance.
Provide office support, including answering telephones, scheduling, typing, and filing.
Verify patient benefits and obtain required authorizations.
Complete accurate and thorough registrations in compliance with regulatory guidelines.
Provide excellent customer service as a first point of contact for Virtua.