Registrar Lead
About The Position
The Registrar provides clerical support to professional caregivers by managing patient registration functions. Responsibilities include registration, insurance verification, collecting financial assistance information, and Point of Service collections. The role requires accurate data entry and record keeping to protect the integrity of patient information and financial transactions, as well as compliance with credit card handling processes because the position may involve access to sensitive third-party credit card information. The Registrar is expected to maintain confidentiality and comply with financial regulations while supporting seamless patient care and operational efficiency.
Requirements
- High school graduate or GED.
- One year of recent medical office, hospital registration, or banking experience.
- American Heart Association Basic Life Support (BLS).
- Exceptional attention to detail, strong organizational and clerical skills, and a commitment to confidentiality and compliance with financial regulations.
Nice To Haves
- Associate degree or a combination of education and job-related experience.
- One year of management, supervisor, or lead experience.
- Service recovery and conflict resolution experience.
- Knowledge of medical terminology, insurance verification, collections, and schedule creation and maintenance.
Responsibilities
- Courteously and professionally greet patients.
- Obtain accurate demographic and insurance information.
- Correctly code and verify insurance coverage.
- Collect estimated patient responsibility or screen patients for assistance programs.
- Answer all incoming calls to the facility.
- Accurately enter data and maintain records.
- Follow credit card handling processes and maintain the integrity of financial transactions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
