Registrar II - AnMed Piedmont

AnMed•Piedmont, SC

About The Position

The Registrar II maintains patient registration and accurately collects patient liability for emergency room services while adhering to EMTALA guidelines. The role also serves as an Emergency Services Secretary, providing clerical support to providers and nursing staff. The Registrar II communicates effectively, multitasks, and is proficient in emergency room processes. The role provides excellent customer service to patients, visitors, and staff while maintaining the confidentiality of patients’ protected health information.

Requirements

  • High school diploma or GED.
  • Excellent written and verbal communication skills.
  • Prior experience in a customer service role.

Nice To Haves

  • Knowledge of medical terminology.
  • Prior experience with medical insurance, including commercial and government carriers.
  • Knowledge of HIPAA, Corporate Compliance, and regulations.
  • Prior hospital or Emergency Department experience.
  • EPIC experience.

Responsibilities

  • Accurately complete registration for each patient.
  • Explain and educate patients about forms and potential financial responsibility.
  • Research insurance verification and communicate any discrepancies to patients.
  • Collect patient liability for emergency services, including copays, deductibles, and out-of-pocket expenses.
  • Maintain patient charts.
  • Maintain confidential information.
  • Order patient supply items as requested by clinical teammates.
  • Provide clerical support and assistance to providers and nursing staff.
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