Registrar Compliance & Community Outreach Specialist

Vertex Education•Clemmons, NC

12d

About The Position

The Registrar Compliance & Community Outreach Specialist ensures campus excellence in enrollment, attendance, and student records management. The role is the primary compliance owner for registrar operations, providing hands-on support, coaching, and training to campus registrars to promote accuracy, efficiency, and adherence to state requirements. Through system management, data-integrity oversight, and family engagement, the Specialist helps make enrollment welcoming and smooth for families. The position also hosts community events marketing the schools and coordinates community outreach activities. It oversees registrar workflows and compliance across campuses, supports enrollment and records processes, leads enrollment-pipeline management, and represents the school at recruitment and community events.

Requirements

Associate’s degree in Education, Business Administration, or a related field; equivalent relevant experience may substitute for the degree requirement.
At least 3 years of marketing or enrollment experience in a K–12 educational setting.
Proficiency with student information systems, preferably PowerSchool, and enrollment platforms such as SchoolMint or Avela.
Valid IVP Level One Fingerprint Clearance Card or ability to obtain one.
Must pass a criminal background check.

Nice To Haves

Experience supporting multiple campuses or managing compliance for a charter management organization.
Prior experience training or coaching school-based registrars or office staff.
Strong understanding of data integrity, audit readiness, and process documentation in an educational environment.
Experience with marketing and community outreach.

Responsibilities

Provide daily registrar support and troubleshooting through Zendesk.
Oversee enrollment, placement, and withdrawal workflows in SchoolMint/Avela and PowerSchool.
Review registrar entries across campuses for accuracy, compliance, and data integrity.
Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides.
Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits.
Oversee cumulative files, transcripts, and student record storage in compliance with state law.
Coordinate withdrawal file processing, retention and promotion documentation, and file storage.
Maintain and update standard operating procedures for ongoing compliance and audit preparedness.
Coach and mentor registrars on compliance, accuracy, and consistency across campuses.
Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management.
Provide escalation support for complex enrollment or data issues and guide registrars toward resolution.
Participate in registrar interviews and provide hiring recommendations.
Lead beginning- and end-of-year processes, including rollover, scheduling, transcript management, and file archiving.
Represent the school at marketing and enrollment events, host enrollment booths, answer questions, and convert interest into qualified applications.
Identify opportunities for the school to participate in community events with enrollment tables and similar outreach.
Own the daily enrollment pipeline by tracking family status, removing blockers, and ensuring timely offer issuance per defined service-level agreements.
Coordinate registrar participation in re-enrollment nights, sneak peeks, move-up days, and back-to-school events.
Conduct campus tours and partner with leaders to ensure consistent family communication.