Community Outreach Specialist

Parks Tacoma•Parks Tacoma Headquarters, WA

About The Position

The Community Outreach Specialist supports Parks Tacoma’s Outreach & Engagement initiatives, particularly community engagement related to Capital Projects. The role assists with planning outreach resources, gathering input through in-person events and online tools, conducting research and analysis, supporting cultural events, and coordinating employee participation in community events. The Specialist helps create welcoming opportunities for community members to share input that can inform capital project and programming design, levels of service, and Parks Tacoma policies and procedures. The position works with the Outreach & Engagement Supervisor and Communications & Engagement Manager, supports the Social Pinpoint community management platform, maintains records and reports, assists with promotional and translated materials, advances the Language Access Plan, and oversees event supplies. Employees are expected to perform quality work, collaborate professionally, work independently while coordinating with others, and follow applicable safety practices.

Requirements

High school graduation or equivalent.
At least three years of community engagement experience.
Valid driver's license and acceptable driving record.
Ability to work a variety of hours as needed, including weekends, evenings, and holidays.
Cultural competency to create welcoming experiences for underserved communities.
Clear verbal and written communication skills.
Ability to perform basic administrative tasks.
Aptitude for technology and willingness to learn new programs.
Ability to read, understand, and follow District policies and procedures.
Ability to operate a personal computer and familiarity with the MS Office Suite.
Knowledge of English grammar, spelling, punctuation, and vocabulary.
Ability to plan and organize work and work independently with little direction or supervision.
Ability to read and prepare records and reports, operate office equipment, exchange information, sit and use a computer keyboard for extended periods, and bend, reach, and lift for event setup.
Ability to lift a minimum of 25 pounds.

Nice To Haves

Bilingual skills.

Responsibilities

Assist with specialized administrative and operational support services and projects associated with Parks Tacoma’s Outreach & Engagement initiatives.
Assist in promoting, coordinating, and implementing in-person events in historically underserved areas to encourage participation and input in public Capital Projects engagement activities.
Help coordinate communications and outreach activities, including event planning, setup, and teardown.
Build positive relationships with private agencies, businesses, community groups, outside organizations, and the general public, and provide information that inspires community participation.
Assist in creating promotional materials.
Complete online training and develop Social Pinpoint pages under the guidance of the Outreach & Engagement Supervisor.
Maintain organized records of community input gathered through various methods and generate reports.
Supervise volunteers transcribing written content and review electronic database entries for accuracy and professional standards.
Collaborate with the Communications & Engagement Manager to coordinate staff participation in community events, prepare required documents, develop event-day communications, and serve as the onsite staff contact.
Conduct research, analyze data, and assist with report preparation.
Create, update, or assist with translation processes and print materials as requested by the supervisor.
Carry out assignments to advance the Language Access Plan.
Oversee supply inventory and work with the supervisor to order supplies as needed.
Perform other duties as assigned.