Registered Nurse (RN Triage & Support)
About The Position
Axia Women’s Health is hiring a Registered Nurse for Triage & Support at the Center for Breast Health. The role responds to patient inquiries by phone and electronic messaging, provides clinical triage and guidance using established nursing protocols, and documents symptoms, assessments, advice, and patient responses in the EMR. The nurse communicates laboratory and imaging results as directed by providers, including education and follow-up instructions, and collaborates with physicians and advanced practice providers on appropriate clinical actions. The position also processes medication refill requests, coordinates follow-up care and referrals, supports scheduling, and performs nursing tasks such as vital signs, injections, and phlebotomy as needed. The nurse follows clinical policies and protocols, participates in quality improvement, and contributes to a team-based care environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Work at satellite locations may be needed.
Requirements
- Graduate of an accredited nursing program.
- Current and unrestricted Pennsylvania RN license.
- At least 1 year of experience in an outpatient clinical setting.
- Active CPR certification.
- Strong clinical assessment and decision-making skills.
- Proficiency documenting in an electronic medical record (EMR) system.
- Excellent communication and interpersonal skills.
- Ability to manage competing priorities and function in a fast-paced environment.
- Competency in phlebotomy and standard nursing procedures.
- Ability to work at satellite locations as needed.
Nice To Haves
- Previous experience with eClinicalWorks (EMR) is strongly preferred.
- Experience in ObGyn/Women’s Health is beneficial.
- Understanding of lab order sets and CPT coding is a plus.
Responsibilities
- Respond to patient inquiries by phone and electronic messaging, providing clinical triage and guidance according to established nursing protocols.
- Document symptoms, nursing assessments, advice given, and patient responses in the EMR.
- Communicate laboratory and imaging test results as directed by providers, including patient education and follow-up instructions.
- Collaborate with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
- Process medication refill requests according to provider direction and practice protocols.
- Manage patient follow-up needs, referral communications, and scheduling logistics to support care coordination.
- Perform vital signs, injections, phlebotomy, and other nursing tasks as needed to support patient care.
- Follow clinical policies, procedures, and protocols to promote consistent and safe patient care.
- Participate in quality improvement initiatives and contribute to a positive team-based care environment.
- Perform other duties as assigned.
Benefits
- Choice of multiple medical insurance plans.
- Dental insurance.
- Vision insurance.
- Supplemental life insurance.
- Flexible spending account (FSA).
- Health savings account (HSA) with employer contribution.
- Identity theft insurance.
- Long-term care insurance.
- Pet insurance.
- 401(k) matching.
- Generous paid time off, including additional time off for volunteering.
- Company-paid life insurance.
- Short-term and long-term disability insurance.
- Free counseling for colleagues and family members, including parents and parents-in-law.
- Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.
- Benefits begin the first of the month after starting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
