Registered Nurse (RN) - Triage

Granite VNA•Concord, NH

3d•Hybrid

About The Position

Granite VNA is hiring a Clinical Resource Nurse (Triage Nurse) to serve as a clinical connection between patients and their care teams, providing immediate clinical direction and support. The role delivers high-quality nursing care for home health and hospice patients in New Hampshire. The schedule is Monday through Friday, 8 a.m. to 4 p.m. After successful completion of orientation and training, the employee is eligible to work remotely two days per week. The hourly salary range is $40.00 to $50.00. The organization describes a supportive, respectful work environment, collaboration with knowledgeable professionals, professional development and career growth opportunities, and secure AI documentation tools intended to reduce paperwork.

Requirements

Graduate of an accredited school of Nursing.
Current New Hampshire nursing license or compact state license through the Nurse Licensure Compact (NLC).
Registered Nurse with one to two years of home health or hospice experience.
One to two years of telephone triage experience.

Responsibilities

Clinically triage calls from patients, families, and caregivers, providing skilled and palliative care assessment, symptom management, problem-solving, and instruction.
Coordinate home visits as appropriate for patients seeking guidance.
Clinically coordinate scheduling for complex IV, medication reconciliation, and wound care referrals.
Provide guidance on pain management and symptom control; conduct assessments and evaluations; and provide education and support to patients and caregivers in collaboration with the nurse case manager.
Coordinate patient care with physician offices, enter orders as indicated, and communicate outcomes to the clinical team.
Contact or receive communications by phone, fax, or email from a patient’s physician or designee as indicated by changes in the patient’s condition, treatment, or status.
Accept and complete required documentation related to medications and durable medical equipment for hospice patients.
Document received and initiated calls comprehensively in the patient’s medical record using the SBAR guide.
Assist with daily clinical triage of community and facility nursing and therapy visits and admissions for home care and hospice programs.
Support scheduling by determining the priority for assigning open visits.
Assist with chart review and monitoring of Quality Improvement and Patient Safety activities as requested.
Review orders that affect the patient’s plan of care and make appropriate changes.