Registered Nurse (RN) - Triage

Granite VNA, Inc.•Concord, NH
•$40 - $50•Hybrid

About The Position

Granite VNA is seeking a Clinical Resource Nurse (Triage Nurse) to serve as a clinical link between patients and their care teams, providing immediate clinical guidance and support. The role supports home health and hospice patients through telephone triage, care coordination, symptom management, patient and caregiver education, and clinical documentation. The schedule is Monday through Friday, 8 a.m. to 4 p.m. After successfully completing orientation and training, the nurse is eligible to work remotely two days per week. The posted pay is $40.00–$50.00 per hour.

Requirements

  • Graduate of an accredited school of Nursing.
  • Current New Hampshire nursing license or compact state license through the Nurse Licensure Compact (NLC).
  • Registered Nurse with one to two years of home health or hospice experience.
  • One to two years of telephone triage experience.

Responsibilities

  • Clinically triage calls from patients, families, and caregivers by providing skilled and palliative care assessment, symptom management, problem solving, and instruction.
  • Coordinate home visits as appropriate for patients seeking guidance from the agency.
  • Coordinate scheduling of complex IV, medication reconciliation, and wound care referrals.
  • Provide guidance on pain management and symptom control; conduct assessments and evaluations; and provide education and support to patients and caregivers in collaboration with the nurse case manager.
  • Coordinate patient care with physician offices, enter orders as indicated, and communicate outcomes to the clinical team.
  • Receive and contact patients’ physicians or designees by phone, fax, or email as indicated by changes in a patient’s condition, treatment, or status.
  • Accept and complete required documentation related to medications and durable medical equipment for hospice patients.
  • Document calls received or initiated in the patient’s medical record using the SBAR guide.
  • Assist with daily clinical triage of community and facility nursing and therapy visits and admissions for home care and hospice programs.
  • Support scheduling by helping determine priorities for assigning open visits.
  • Assist with chart review and monitoring of Quality Improvement and Patient Safety activities as requested.
  • Review orders affecting a patient’s plan of care and make appropriate changes.

Benefits

  • Competitive compensation.
  • Paid patient visits, documentation, travel time, and meetings.
  • Mileage reimbursement at the federal rate.
  • Health, dental, vision, life, and disability insurance.
  • Earned Time Off.
  • 401(k) with company match.
  • Employee Assistance Program.
  • Continuing education and career advancement opportunities.
  • AI-powered documentation tools designed to reduce paperwork.
  • Granite VNA apparel stipend.
  • Supportive leadership and collaboration with dedicated professionals.
  • AVADE Training for field staff and Armed Intruder Training for team members in other roles.
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