Registered Nurse (RN Triage & Support)

Axia Women's Health•Paoli, PA

About The Position

Axia Women’s Health is hiring a Registered Nurse for Triage & Support at the Center for Breast Health. The nurse responds to patient inquiries by phone and electronic messaging, performs clinical triage and provides guidance under established nursing protocols, and documents assessments and communications in the EMR. The role also supports test-result communication, medication refills, care coordination, and in-person nursing tasks as needed. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m., with the ability to work at satellite locations as needed.

Requirements

  • Graduate of an accredited nursing program.
  • Current and unrestricted Pennsylvania RN license.
  • At least 1 year of experience in an outpatient clinical setting.
  • Active CPR certification.
  • Strong clinical assessment and decision-making skills.
  • Proficiency in documenting in an electronic medical record (EMR) system.
  • Excellent communication and interpersonal skills.
  • Ability to manage competing priorities and work in a fast-paced environment.
  • Competency in phlebotomy and standard nursing procedures.
  • Ability to work at satellite locations as needed.

Nice To Haves

  • Previous experience with eClinicalWorks (EMR) is strongly preferred.
  • Experience in ObGyn/Women’s Health is beneficial.
  • Understanding of lab order sets and CPT coding is a plus.

Responsibilities

  • Respond to patient inquiries by phone and electronic messaging, providing clinical triage and guidance in accordance with established nursing protocols.
  • Document symptoms, nursing assessments, advice given, and patient responses accurately in the EMR.
  • Communicate laboratory and imaging test results as directed by the provider, including patient education and follow-up instructions.
  • Collaborate with physicians and advanced practice providers to determine appropriate clinical actions based on patient concerns and symptoms.
  • Process medication refill requests according to provider direction and practice protocols.
  • Coordinate patient follow-up needs, referral communications, and scheduling logistics.
  • Perform nursing tasks such as taking vital signs, giving injections, and performing phlebotomy as needed.
  • Follow clinical policies, procedures, and protocols to promote consistent and safe patient care.
  • Participate in quality improvement initiatives and contribute to a positive team-based care environment.
  • Perform other duties as assigned.

Benefits

  • Choice of multiple medical insurance plans.
  • Dental insurance.
  • Vision insurance.
  • Supplemental life insurance.
  • Flexible spending account (FSA).
  • Health savings account (HSA) with employer contribution.
  • Identity theft insurance.
  • Long-term care insurance.
  • Pet insurance.
  • 401(k) matching.
  • Generous paid time off, with additional time off for volunteering.
  • Company-paid life insurance.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • Free counseling for colleagues and family members, including parents and parents-in-law.
  • Discounts on hotels, theme parks, gym memberships, and more through the Great Works Perks Program.
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