RN-Per Diem

Group Health Cooperative of South Central Wisconsin•Madison, WI

18h

About The Position

The Registered Nurse (RN) – Per Diem works in the Urgent Care clinic, providing patient education, telephone triage, and RN assistance. The role assesses patient needs, fulfills team patient-care needs, serves as a resource to patient-care staff, and participates in departmental support functions. Practitioner staff may delegate activities within the RN’s scope of practice. The position works under the general supervision of the Clinic Manager. The role supports clinical and administrative workflows to help ensure high-quality care and a smooth patient experience. The incumbent is regularly exposed to blood-borne pathogens, diseases, and cleaning and sterilization solutions, and is expected to follow organizational and departmental policies and represent GHC-SCW positively. The position offers weekday and weekend daytime or evening shifts, ending by 9 PM.

Requirements

Hold a valid license to practice as a Registered Nurse in Wisconsin.
Have a valid Wisconsin driver license or the ability to travel to various work sites; the employee is expected to provide personal transportation.
Possess or be eligible for a Healthcare Provider CPR/AED certificate and obtain certification within four months of employment.
Have knowledge of scientific nursing principles and use them for quality decision-making.
Be able to perform clinical skills that may include IV therapy, injections, and wound care, and assist with clinic procedures.
Maintain current knowledge of nursing trends, techniques, and certifications.
Have patient assessment skills and the ability to prioritize changing patient conditions.
Have excellent verbal communication, listening, and customer-service skills, including on the phone and in person.
Know interviewing practices and techniques for gathering information.
Be able to maintain quality, safety, and infection-control standards.
Have strong interpersonal skills and be able to work sensitively with a diverse patient population.
Know or be able to learn computer applications such as MS Office, electronic medical record systems, and scheduling applications; type at least 30 WPM with minimal errors.
Know medical records and appropriate documentation requirements.
Have a basic understanding of, or ability to learn, reimbursement and insurance practices for medical care.
Maintain good working relationships with patients and staff and work effectively as a team member.
Maintain patient confidentiality and know HIPAA requirements.
Have good organizational skills in the delivery of clinical care.
Remain calm and resourceful in emergency situations and maintain a professional demeanor.
Be able to climb, stoop, kneel, and crouch; bend, reach, lift, pull, push, and/or carry up to 10 pounds regularly and up to 50 pounds occasionally; stand for prolonged periods; and continuously stand and transport, with occasional sitting.
Be able to speak clearly, hear conversation, and see with corrected near and far vision, color vision, and depth perception on a frequent basis.

Nice To Haves

Experience with EPIC is desirable.

Responsibilities

Provide patient education and telephone triage.
Provide RN assistance and assess patient needs.
Fulfill team patient-care needs and serve as a resource to patient-care staff.
Participate in departmental support functions.
Perform clinical skills such as IV therapy, injections, and wound care, and assist with clinic procedures as needed.
Educate patients and families about diseases, care, treatments, and follow-up.
Maintain quality, safety, infection-control, documentation, and confidentiality standards.
Follow organizational and departmental policies and represent the organization positively.