Registered Nurse (RN) - Triage - TCP Pediatric Medical Group

Texas Children's Medical Center•Houston, TX

2d•Onsite

About The Position

As a Staff Nurse, provide nursing care to patients over the telephone using the nursing process in accordance with current American Academy of Ambulatory Care Nursing (AAACN) Telehealth Nursing Practice Administration and Practice Standards. This position is in person, not remote. The role involves assessing callers’ needs, identifying emergent signs and symptoms, determining priorities, and offering care advice specific to patients’ needs. The nurse supports patients and families in managing their health through education and demonstrates the Creating SMILES and AIDET philosophies with patients, families, and coworkers. Successful candidates must undergo respiratory fit testing in compliance with occupational health and safety standards.

Requirements

Diploma in Nursing or a nursing-related associate degree accepted by the Texas Board of Nursing for obtaining and maintaining an RN license.
RN license from the Texas Board of Nursing or Nursing Licensure Compact.
Basic Life Support (BLS) certification from the American Heart Association.
Two years of pediatric experience.

Nice To Haves

Bachelor’s Degree in Nursing preferred.
Two years of recent clinical experience in a physician office, home health, critical care, and/or emergency room preferred.

Responsibilities

Manage clinical calls using the nursing process.
Listen actively and attentively for a sufficient length of time.
Demonstrate initiative and a systematic approach to interviewing and history taking.
Document significant data and gather quantitative and qualitative data.
Use critical thinking to assess callers’ relevant needs.
Systematically assess and address patients’ needs using decision support tools.
Elicit the reason for the call, such as the chief complaint.
Quickly identify emergent signs and symptoms.
Obtain the history of symptoms, associated symptoms, and allergies.
Determine priorities.
Provide care consistent with the functional requirements of the person’s developmental age during customer interactions.
Give callers and patients care advice specific to their needs.
Support patients and families in self-management of their health through education.
Demonstrate the Creating SMILES and AIDET philosophies to patients, families, and coworkers.
Undergo respiratory fit testing as a condition of successful candidacy.