Registered Nurse-Case Manager, Case Coordinator

Veterans Health Administration • Wilkes Barre, PA

1d • Onsite

About The Position

The Registered Nurse is responsible and accountable for all elements of the nursing process when providing or supervising direct patient care. The nurse coordinates care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. The role includes assessing post-operative medications and developing a plan of care based on assessment; providing medical/surgical nursing care, wound prevention, IV care, accuchecks, and medication administration; responding to emergencies; educating patients and families; documenting care; and guiding paraprofessional and non-professional staff. The nurse may care for patients withdrawing from alcohol and direct care for patients in restraints, addressing their physical needs and safety.

Nurses who have completed telemetry education and competency may care for patients admitted under Acute Telemetry. This includes applying and monitoring telemetry equipment, identifying and documenting cardiac rhythms and other electronic displays, notifying the medical team of rhythm changes, maintaining ACLS and BLS certification, completing annual telemetry education, covering as a monitor technician when assigned, and following the medical center's Acute Telemetry policies and procedures.

The position is at the Wilkes-Barre VA Medical Center. The stated schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. Telework is not available, and the position is not virtual. Relocation and recruitment incentives are authorized; EDRP and Permanent Change of Station are not authorized.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an approved and appropriately accredited school of professional nursing, or an applicable qualifying alternative described in the announcement.
• Current, full, active, and unrestricted professional nurse registration in a U.S. State, Territory, Commonwealth, or the District of Columbia, subject to the stated Graduate Nurse Technician exception.
• Meet the education, experience, and dimension criteria for the applicable VA Nurse grade and level.
• U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
• Applicants tentatively selected for a testing-designated position must submit to urinalysis screening for illegal drug use; refusal results in denial of employment.
• Selective Service registration is required for males born after December 31, 1959.
• Subject to background/security investigation and completion of online onboarding and required application documents.
• Provide acceptable identification for pre-employment requirements; starting May 7, 2025, non-REAL-ID-compliant driver's licenses or state identification cards are not acceptable for employment identification.
• Pass a pre-employment physical evaluation or examination.
• Participate in the seasonal influenza vaccination program and complete annual Employee Health requirements, such as TB screening or testing.
• Be capable of working effectively in stressful situations and shifting priorities based on patient needs.
• For Acute Telemetry responsibilities, complete telemetry education and competency; maintain ACLS and BLS certification and complete annual cardiac telemetry education.

Responsibilities

• Assess patients' post-operative medications and develop a plan of care based on assessment.
• Provide nursing care to patients according to their medical/surgical diagnoses and care needs.
• Apply principles of wound prevention and provide IV care according to medical center policies.
• Perform accuchecks.
• Recognize and respond to emergencies, including Code Blue, Code White, Code Red, and Code Black situations.
• Assess the need for safety devices and use them in accordance with policy.
• Educate patients and families about treatment, health issues, and concerns in accordance with their educational level.
• Comply with documentation standards.
• Administer medications in accordance with medical center policies using Bar Code Medication Administration (BCMA).
• Guide paraprofessional and non-professional staff.
• Care for patients withdrawing from alcohol, respond to significant symptoms, and maintain patient safety during detoxification.
• Direct care of patients in restraints, assessing physical needs such as nutrition, hydration, toileting, and range-of-motion exercises.
• For nurses qualified in Acute Telemetry, apply, adjust, and monitor telemetry equipment.
• Identify and document cardiac rhythms and other electronic displays, and promptly notify the medical team of cardiac rhythm changes.
• Document and record electronic displays.
• Maintain ACLS and BLS certification and complete annual cardiac telemetry education as assigned.
• Cover as monitor technician when assigned.
• Follow Wilkes-Barre VA Medical Center policies, procedures, and Standard Operating Procedures for the Acute Telemetry program.

Benefits

• Competitive salary, regular salary increases, and potential performance awards.
• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401K with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree