Registered Client Service Associate - Southern California

Citi • Fountain Valley, CA

4d • $58,190 - $103,810

About The Position

The Licensed Client Service Associate is a developing professional role that integrates specialized knowledge with an understanding of industry standards and practices. The role requires understanding how the team and area work with others to achieve objectives, using analytical thinking and data analysis tools, and communicating information systematically. Strong communication and diplomacy are needed to exchange potentially complex or sensitive information. The role has a moderate but direct impact through close contact with core business activities; the quality and timeliness of service affect the effectiveness of the associate’s team and closely related teams.

The associate delivers wealth management services to clients with guidance from Banker teams and assesses risk appropriately in business decisions. This includes supporting compliance with applicable laws, rules, and regulations; following policy; exercising sound ethical judgment; and transparently escalating, managing, and reporting control issues.

Requirements

• 2–5 years of relevant experience.
• Ability to manage multiple concurrent deadlines with strong organizational and time-management skills to meet the needs of Banker teams and clients.
• Ability to problem-solve and analyze data, with attention to detail.
• Strong verbal and written communication skills.
• Client-facing experience.
• Strong background and interest in operations and compliance.
• Previous sales referral experience.
• Knowledge of investments, banking, and credit products.
• Series 7/63 or 7/66 license required in the United States.
• Bachelor's/University degree or equivalent experience.

Responsibilities

• Deliver wealth management services to clients with guidance from the Banker teams.
• Assess risk appropriately in business decisions, considering the firm's reputation and safeguarding Citi, its clients, and assets.
• Drive compliance with applicable laws, rules, and regulations and adhere to policy.
• Apply sound ethical judgment regarding personal behavior, conduct, and business practices.
• Escalate, manage, and report control issues with transparency.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including planned vacation, unplanned sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level