Registered Client Associate

Royal Bank of Canada•Dallas, TX
•Onsite

About The Position

The Registered Client Associate is an integral part of an RBC Wealth Management branch, serving financial advisors and clients in an inclusive, collaborative environment. The role provides administrative and operational support to help advisors manage and grow their business, while acting as a trusted resource for clients and the branch. Work includes meeting compliance standards, researching and resolving problems, onboarding accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence. The position calls for a client-first approach in a fast-paced, professional setting. RBC provides training, development, and learning resources to support career growth.

Requirements

  • Bachelor’s degree or job-related experience.
  • Verbal and written communication, people, organizational, and client service skills.
  • Attention to detail and a mindset focused on making financial advisors more efficient and effective.
  • Series 7 and 66 licenses, or Series 63 and 65 licenses.
  • Ability to adapt to a rapidly changing business and technology environment.

Nice To Haves

  • Current FINRA registrations.
  • Financial services experience.

Responsibilities

  • Build and maintain professional relationships with clients by assisting them and answering account questions.
  • Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
  • Adhere to compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
  • Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
  • Maintain confidentiality in accordance with RBC’s Code of Conduct.
  • Research and resolve problems, onboard new accounts, process and maintain account records, implement technology changes, and prepare correspondence.

Benefits

  • Comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support employee development through coaching and managing opportunities.
  • Flexible work/life balance options.
  • Opportunities to take on progressively greater accountabilities.
  • Access to a variety of job opportunities across the business.
  • Training, development, and learning resources.
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