Registered Client Associate / Client Associate
About The Position
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of a branch serving financial advisors and clients. The Client Associate/Registered Client Associate is a trusted resource to clients, advisors, and the branch, using administrative and operational skills to help advisors manage and grow their business. The role takes a client-first approach while meeting compliance standards, researching and resolving problems, onboarding new accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence in a fast-paced, professional, collaborative environment. RBC provides training, development, and learning resources to support career growth. This is a regular, full-time, salaried position with a stated work week of 40 hours. The expected salary range is $43,000–$70,000, depending on experience, skills, registration status, market conditions, and business needs. The position also offers potential additional compensation through RBC’s discretionary variable compensation program, subject to business performance targets and individual goals.
Requirements
- Bachelor’s degree or job-related experience.
- Strong verbal and written communication, people, organizational, and client service skills.
- Attention to detail and a mindset focused on making advisors more efficient and effective.
- Series 7 and 66 (or 63/65) licenses, or willingness to obtain the licenses within 12 months of hire.
- Ability to adapt to a rapidly changing business and technology environment.
Nice To Haves
- Current FINRA registrations.
- Financial services experience.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Handle account inquiries and customer needs, escalating to financial advisors when appropriate.
- Meet compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about items needed.
- Facilitate transfers of funds and securities; complete trades in client accounts; and process checks, wires, and ACH transactions in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
Benefits
- 401(k) program with company-matching contributions.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Paid time off.
- Flexible benefits.
- Training, development, and learning resources.
- Coaching and management opportunities to support employee development.
- Potential additional compensation through RBC’s discretionary variable compensation program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
