Registered Client Associate / Client Associate

Royal Bank of Canada • Glastonbury, CT

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About The Position

RBC Wealth Management is hiring a Client Associate or Registered Client Associate to support financial advisors and clients in a branch. The role uses administrative and operational skills to help advisors manage and grow their business while providing client-first service in a fast-paced, professional, and collaborative environment. Work includes meeting compliance standards, researching and resolving problems, onboarding accounts, maintaining account records, implementing technology changes, and preparing correspondence. RBC provides training, development, and learning resources to support career progression.

The associate builds and maintains client relationships, handles account inquiries, and supports account transactions and documentation. The role requires maintaining confidentiality in accordance with RBC’s Code of Conduct and adapting to changes in the business and technology environment. This is a regular, full-time, salaried position with a 40-hour workweek in Glastonbury, Connecticut. The expected salary range is $49,500–$77,000, depending on experience, skills, registration status, market conditions, and business needs; discretionary variable compensation may also be available, subject to business and individual performance.

Requirements

• Bachelor’s degree or job-related experience.
• Strong verbal and written communication, interpersonal, organizational, and client service skills.
• Attention to detail and a mindset focused on making advisors more efficient and effective.
• Series 7 and 66 licenses, or Series 63/65 licenses, or willingness to obtain the required licenses within 12 months of hire.
• Ability to adapt to a rapidly changing business and technology environment.

Nice To Haves

• Current FINRA registrations.
• Financial services experience.

Responsibilities

• Build and maintain professional relationships with clients by assisting them and answering account questions.
• Take initiative in handling account inquiries and customer needs, escalating issues to financial advisors when appropriate.
• Meet compliance standards by obtaining and maintaining appropriate account documentation and communicating with clients about required items.
• Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
• Maintain confidentiality in accordance with RBC’s Code of Conduct.
• Support financial advisors with administrative and operational work, including onboarding accounts, maintaining account records, researching and resolving problems, implementing technology changes, and preparing correspondence.

Benefits

• Competitive compensation and flexible benefits.
• 401(k) program with company-matching contributions.
• Health, dental, vision, life, and disability insurance.
• Paid time off.
• Coaching and management opportunities that support professional development.
• Discretionary variable compensation opportunity, subject to business performance targets and individual goals.
• Opportunities to do challenging work and build close relationships with clients.
• Collaborative, progressive, and high-performing team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level