Registered Client Associate / Client Associate
About The Position
Embrace RBC Wealth Management’s core values and inclusive culture as an integral part of a branch serving financial advisors and clients. The Client Associate/Registered Client Associate is a trusted resource to clients, advisors, and the branch, using administrative and operational skills to help advisors manage and grow their business. The role requires a client-first approach while meeting compliance standards, researching and resolving problems, onboarding new accounts, processing and maintaining account records, implementing technology changes, and preparing correspondence in a fast-paced, professional, and collaborative environment. RBC Wealth Management offers training, development, and learning resources to support continued career growth. The position is based at Two Portland Square, 455 Fore Street, Portland, and is a regular, full-time salaried role with a 40-hour work week.
Requirements
- Bachelor’s degree or job-related experience.
- Strong verbal and written communication, people, organizational, and client service skills.
- Attention to detail and a mindset focused on making advisors more efficient and effective.
- Series 7 and 66 (or 63/65) licenses, or willingness to obtain the licenses within 12 months of hire.
- Ability to adapt to a rapidly changing business and technology environment.
Nice To Haves
- Current FINRA registrations.
- Financial services experience.
Responsibilities
- Build and maintain professional relationships with clients by assisting them and answering account questions.
- Take initiative to handle account inquiries and customer needs, escalating to financial advisors when appropriate.
- Obtain and maintain appropriate account documentation to meet compliance standards and communicate with clients about documentation needed.
- Facilitate transfers of funds and securities, complete trades in client accounts, and process checks, wires, and ACH transactions in a timely manner.
- Maintain confidentiality in accordance with RBC’s Code of Conduct.
Benefits
- 401(k) program with company-matching contributions.
- Health, dental, vision, life, and disability insurance.
- Paid time off.
- Training, development, and learning resources.
- Coaching and management opportunities to support development.
- Discretionary variable compensation opportunity, subject to business performance targets and individual goals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
