Regional VP - Texas Operations

The Michaels Organization•Austin, TX

About The Position

The Regional VP directs and oversees the overall operation of the multi-family communities within the portfolio and reports to the SVP of Operations. A primary focus is relationship management with agencies, partners, owners, and institutions. The role also supports the development, asset management, and acquisitions teams. The Regional VP provides strategic leadership to ensure long-term financial viability, operational excellence, and resident satisfaction. This includes fostering engaged teams, maintaining preventative maintenance programs, and exercising financial stewardship while supporting a culture of recognition, accountability, and inclusivity.

Requirements

10+ years of experience in multi-family community operations or management.
Track record of building and leading high-performing teams.
Excellent customer service and interpersonal skills, including the ability to relate to and get along with others.
Ability to facilitate presentations or speak publicly to large groups.
Strong organizational and time-management skills.
Ability to multitask and maintain flexibility and creativity in a variety of situations.
Ability to analyze and resolve problems.
Ability to set and meet goals and consistently meet deadlines.
Ability to maintain confidentiality.
Exceptional written and verbal communication skills.
Working knowledge of property management software programs.
Ability to work non-standard hours and travel frequently (estimated 50%) to assets in the portfolio.
Nighttime and weekend accessibility required.

Nice To Haves

Experience with affordable and/or market-rate housing operations or management.
Bachelor’s degree in Business, Real Estate, or a related field.
Industry designations such as CAM, ARM, or CPM.

Responsibilities

Provide direction toward achieving Michaels’ strategy and annual goals and objectives.
Ensure individual properties meet targeted financial results and expectations for occupancy, safety, appearance, and inspection standards.
Build, train, and develop growth opportunities for property management leaders and team members.
Ensure regulatory and local law compliance, and develop strategies to prevent and promptly resolve violations.
Establish written objectives and strategies with individual property managers and the Property Management senior team, including manuals outlining expectations and responsibilities for each position.
Oversee major contract work, prepare CAP X and operating budgets, and manage results with assistance from the Regional Facility Director.
Partner with asset management teams to establish and execute a strategic plan for each asset; prepare financial updates and variance reports as required for Executive Management.
Improve property operations and curb appeal, increase revenues, strategically decrease expenses, and build relationships with tenants, vendors, and brokers.
Stay informed about economic and demographic conditions in each property market.
Communicate the status of operating strategies and results for each market to Executive Management with appropriate detail.
Provide leadership input on innovations in property operations to maximize revenue streams and scale effective initiatives and technologies.
Perform other responsibilities as assigned.