Regional VP - Texas Operations

The Michaels Organization•Austin, TX
•$140,000 - $150,000

About The Position

The Regional Vice President directs and oversees the overall operations of the multi-family communities in the portfolio and reports to the SVP of Operations. The role focuses on managing relationships with agencies, partners, owners, and institutions, and supports the development, asset management, and acquisitions teams. The Regional Vice President leads for long-term financial viability, operational excellence, and resident satisfaction, while advancing a culture of recognition, accountability, and inclusivity.

Requirements

  • 10+ years of experience in multi-family community operations or management.
  • Track record of building and leading high-performing teams.
  • Excellent customer service and interpersonal skills, including the ability to relate to and get along with others.
  • Ability to facilitate presentations or speak publicly to large groups.
  • Strong organizational and time-management skills.
  • Ability to multitask and maintain flexibility and creativity in varied situations.
  • Ability to analyze and resolve problems.
  • Ability to set and meet goals and consistently meet deadlines.
  • Ability to maintain confidentiality.
  • Exceptional written and verbal communication skills.
  • Working knowledge of property management software programs.
  • Ability to work non-standard hours and provide nighttime and weekend accessibility.
  • Ability to travel frequently to portfolio assets; estimated travel is 50%.

Nice To Haves

  • Experience with affordable and/or market-rate housing.
  • Bachelor’s degree in Business, Real Estate, or a related field (preferred).
  • Industry designations such as CAM, ARM, or CPM (preferred).

Responsibilities

  • Provide direction toward achieving Michaels’ strategy, annual goals, and objectives.
  • Ensure properties meet expected financial results, occupancy levels, and safety, appearance, and inspection standards.
  • Build, train, and develop growth opportunities for property management leaders and team members.
  • Ensure compliance with regulatory requirements and local laws, and develop strategies to prevent and promptly resolve violations.
  • Establish written objectives and strategies with property managers and the Property Management senior team, including manuals outlining role expectations and responsibilities.
  • Oversee major contract work; prepare capital expenditure and operating budgets; and manage results with support from the Regional Facility Director.
  • Partner with asset management teams to establish and execute a strategic plan for each asset.
  • Prepare financial updates and variance reports for Executive Management as required.
  • Improve property operations and curb appeal, increase revenues, strategically decrease expenses, and build relationships with tenants, vendors, and brokers.
  • Stay informed about economic and demographic conditions in each property market.
  • Communicate the operating strategy and market results to Executive Management with appropriate detail.
  • Provide leadership input on innovations in property operations, revenue streams, and technology, and help scale effective initiatives.
  • Perform other responsibilities as assigned.

Benefits

  • Competitive wage.
  • Comprehensive benefits package, including medical, dental, vision, and prescription coverage.
  • Generous paid time off.
  • 401(k) plan with company match.
  • Children may apply for the Michaels Employee Scholarship Program.
  • Professional development opportunities.
  • Team-oriented and inclusive company culture.
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