Regional Vice President

RPM Living•Dallas, TX
•Hybrid

About The Position

The Regional Vice President (RVP) leads regional operations to achieve operational excellence and financial success across a portfolio of properties. The role drives performance, manages client relationships, and oversees financial stewardship in alignment with corporate objectives. This is a hybrid role requiring work in a corporate or regional office four days per week.

Requirements

  • Bachelor's degree in business administration, real estate management, or a related field; relevant experience may substitute for education.
  • Five years of property management leadership experience, including at least four years in multi-site leadership.
  • Third-party management experience.
  • Knowledge of the property management industry, relevant markets, and industry competitors.
  • Knowledge of budgeting, financial reporting, variance analysis, and financial forecasting.
  • Strong organizational skills, including prioritization, time management, and the ability to manage multiple projects.
  • Customer service skills and a strong focus on understanding and meeting customer needs.
  • Proficiency with Microsoft applications.
  • Ability to use property management software such as Yardi, RealPage, and Entrada, and revenue management software such as LRO, AIRM, and Yieldstar.
  • Effective verbal and written communication skills.
  • Ability to identify issues and develop effective solutions.
  • Ability to build, lead, and motivate large teams.
  • Ability to identify, recruit, and retain top talent.
  • Ability to think strategically, drive operational efficiency, and manage complex portfolios.
  • Ability to identify improvement opportunities, drive projects forward, and make informed decisions using market trends, financial data, and operational performance.
  • May need to sit or stand for extended periods; read documents, computer screens, and data; and hear and understand in-person, phone, or computer communications.
  • May occasionally need to lift or carry files or office supplies weighing up to 15 pounds and operate a computer, keyboard, mouse, and other office equipment.

Nice To Haves

  • Business development experience.
  • A valid driver's license is preferred.

Responsibilities

  • Lead Regional Managers and on-site teams to meet performance benchmarks and operational standards; conduct site visits to assess property conditions, initiative implementation, and execution of client business plans.
  • Streamline processes, enforce operational expectations, and review practices for adherence to company policies.
  • Serve as the secondary client liaison, conducting at least monthly client reviews and discussions about financial performance and asset strategies; address concerns and provide recommendations.
  • Participate in client visits and operations calls, focusing on underperforming assets and providing actionable solutions.
  • Lead weekly meetings with direct reports, implement training programs, and ensure LMS compliance.
  • Set and review goals for direct reports to support professional growth and high performance.
  • Oversee portfolio financial health, rental income, budgets, annual increases, and concessions; review performance using Tableau reports and client analytics.
  • Conduct formal monthly financial reviews with clients and document them in Salesforce.
  • Approve rent rates, expenditures, purchase orders, and service agreements in accordance with budgetary goals and company policies.
  • Manage cash flow and funding requests, particularly for distressed assets.
  • Review incident reports, manage risks, and collaborate with risk management teams to address potential issues and keep clients appropriately informed.
  • Provide oversight and backup to property-level administration, including service agreements, approvals, and application processing.
  • Conduct monthly meetings with HR, Marketing, Performance, Talent Management, Capital Management, and Facilities teams to ensure alignment and address operational challenges.
  • Work with Capital Management and Facilities to ensure capital projects are completed on time and within budget, and coordinate project communications, trackers, and updates for clients and on-site teams.
  • Assist with new business analysis and pitches and coordinate community transitions with the transition team.

Benefits

  • Weekly pay for associates working on-site at an apartment community.
  • Comprehensive healthcare coverage for full-time, regular associates.
  • Employer-paid employee assistance, mental health, and wellness programs.
  • Ancillary benefits including critical illness, hospital indemnity, and accident insurance.
  • 401(k) with company match.
  • Professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion and Belonging initiatives and multiple Employee Resource Groups.
  • Paid time off, floating holidays, and volunteer days.
  • Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.
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