Regional Vice President

National Church Residences•Dayton, OH
•Remote

About The Position

National Church Residences is seeking a Regional Portfolio Leader to provide strategic leadership and operational oversight for assigned properties. The position partners with on-site teams and Central Office leadership to drive occupancy, financial performance, compliance, resident satisfaction, and property success. It is a remote role for candidates who reside in Ohio, Indiana, or Pennsylvania, with travel required to assigned properties. Work includes virtual tasks, property visits, meetings, and collaboration with team members in varying property environments. The role leads and develops property teams, monitors financial and operational performance, supports regulatory and company-standard compliance, and improves property management processes. The position also coordinates budgets, delivers training, resolves operational and resident concerns, and maintains effective communication across property teams and Central Office. Success includes meeting or exceeding budgeted Net Operating Income goals, maintaining strong occupancy and compliance, and developing teams to perform effectively.

Requirements

  • Approximately 5 years of supervisory experience in apartment or property management, including at least 2 years of on-site property management experience.
  • Strong understanding of property operations, financial performance, compliance, and team leadership.
  • Strong supervisory and personnel management skills.
  • Excellent organizational and time-management abilities.
  • Ability to work independently and collaborate effectively with a broader team.
  • Strong communication, relationship-building, and problem-solving skills.
  • Ability to make sound decisions and manage competing priorities.
  • Working knowledge of Microsoft Office Suite, Windows, and web-based technology.
  • Ability to use computer/tablet software and Excel for reporting, analysis, and financial management.
  • Candidates must reside in Ohio, Indiana, or Pennsylvania.
  • Willingness and ability to travel as needed to support assigned properties.
  • Bachelor's degree or equivalent combination of education and experience.

Nice To Haves

  • Certified Property Manager (CPM) designation or candidate status.

Responsibilities

  • Hire, train, coach, develop, evaluate, and supervise Regional Portfolio Leaders and other assigned team members.
  • Provide leadership and guidance to on-site property management teams and approve on-site personnel hires, status changes, and terminations.
  • Build relationships with Regional Portfolio Leaders, Central Office partners, and property teams; serve as a leadership and problem-solving resource.
  • Monitor property performance, occupancy, marketing activity, and resident relations; review operations and recommend performance-improvement strategies.
  • Review and audit administrative, accounting, and maintenance operations for compliance with company standards.
  • Monitor Net Operating Income, recommend strategies to meet or exceed budgets, approve expenditures within budget guidelines, and evaluate and negotiate contracts as appropriate.
  • Lead and coordinate preparation of annual operating and capital budgets; monitor budget performance and prepare quarterly portfolio performance summaries.
  • Review rent schedules and make recommendations based on property performance.
  • Establish and improve property management forms, reports, manuals, and operating procedures; identify opportunities to improve processes, efficiency, and operations.
  • Ensure properties meet Fair Housing, waiting list, qualification, certification, and regulatory requirements, and support strong MOR, REAC, Yardi, occupancy, and tenant-file compliance.
  • Ensure properties are maintained to established interior and exterior standards, help resolve resident relations issues and operational concerns, and ensure reports and documentation are accurate and timely.
  • Develop and deliver property management training programs; conduct meetings and facilitate communication between property teams and Central Office.
  • Establish communication systems that keep teams aligned on priorities, transactions, and activities, and build effective internal and external relationships.
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