Regional Vice President

Asset Living•Orlando, FL

About The Position

The Regional Vice President (RVP) of Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role drives operational success, client satisfaction, and strong internal teams. The RVP serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across the region. The position involves an estimated 25–50% annual travel for property visits, conferences, training, and other business activities. This is a safety-sensitive position and may be subject to additional compliance requirements. The job description is a guide rather than an exhaustive or permanent list of duties; responsibilities may be modified or expanded at a supervisor’s request.

Requirements

Experience working as a Regional Manager in multifamily and/or student housing operations is required.
Strong understanding of site-level operations, client engagement, and regional leadership.
Demonstrated success managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
Familiarity with budgeting, forecasting, and reporting processes.

Nice To Haves

Bachelor’s degree preferred; relevant property management operations experience may be considered in place of formal education.
Industry certifications such as CAM, CAPS, or CPM.

Responsibilities

Manage and support Regional Managers by setting clear goals, providing strategic guidance, and promoting professional development.
Foster regional accountability, collaboration, and performance.
Identify, attract, and develop talent; support internal growth through mentoring and succession planning.
Encourage training completion and continuous learning throughout the organization.
Build and maintain relationships with ownership groups, understand their goals, and deliver value-added solutions.
Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.
Oversee day-to-day operations and financial performance of the regional portfolio.
Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
Identify improvement opportunities, implement process enhancements, and ensure consistent execution of company standards.
Use technology and best practices to improve service delivery and operating efficiency.
Adapt communication to different audiences and provide clear, proactive updates on performance, challenges, and progress.
Lead regional problem-solving initiatives and foster collaborative decision-making.
Represent the organization professionally and confidently, including in public speaking and client engagements.
Promote excellent customer service for residents and clients.
Support innovation in services, vendors, and systems to improve property performance and the client and resident experience.
Represent the brand by engaging with local industry associations and building community relationships.
Travel for property visits, conferences, training sessions, and other business-related activities.