Regional Vice President

Asset Living•Kansas City, KS

About The Position

The Regional Vice President (RVP) of Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role drives operational success, client satisfaction, and strong internal teams. The RVP serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across the region. The position entails travel estimated at 25–50% of work time annually for property visits, conferences, training sessions, or other business-related activities. This is a safety-sensitive position and may be subject to additional compliance requirements. The job description is a guide rather than an exhaustive or permanent list of duties; responsibilities may be modified, and additional duties may be assigned at a supervisor’s request.

Requirements

  • Experience working as a Regional Manager in multifamily and/or student housing operations is required.
  • Strong understanding of site-level operations, client engagement, and regional leadership.
  • Demonstrated success managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
  • Familiarity with budgeting, forecasting, and reporting processes.
  • Ability to travel approximately 25–50% of work time annually.

Nice To Haves

  • Bachelor’s degree preferred; relevant property management operations experience may be considered in place of formal education.
  • CAM, CAPS, or CPM industry certification is a plus.

Responsibilities

  • Manage and support Regional Managers by setting clear goals, providing strategic guidance, and promoting professional development.
  • Foster regional accountability, collaboration, and performance; identify, attract, and develop talent through mentoring and succession planning.
  • Encourage training completion and continuous learning throughout the team.
  • Build and maintain relationships with ownership groups, understand their goals, and deliver value-added solutions.
  • Support new business opportunities through client engagement and by identifying potential acquisitions or service expansions.
  • Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.
  • Oversee day-to-day operations and financial performance of the regional portfolio.
  • Support Regional Managers in developing budgets, reviewing capital projects, and resolving operational issues.
  • Identify improvement opportunities, implement process enhancements, and ensure consistent execution of company standards.
  • Use technology and best practices to improve service delivery and operating efficiency.
  • Provide clear, proactive updates on business performance, challenges, and progress, adapting communication to the audience.
  • Lead regional problem-solving initiatives and promote collaborative decision-making.
  • Represent the organization professionally and confidently, including in public speaking and client engagements.
  • Promote excellent customer service standards for residents and clients.
  • Support innovation in services, vendors, and systems to improve property performance and client and resident experiences.
  • Represent the brand by engaging with local industry associations and building community relationships.
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