Regional Vice President

Asset Living•Kansas City, MO

About The Position

The Regional Vice President (RVP) of Operations oversees a portfolio of residential properties by leading and supporting Regional Managers and their teams. This senior leadership role drives operational success, client satisfaction, and strong internal teams. The RVP serves as a key liaison between executive leadership, clients, and on-site operations, helping shape and execute company strategies across the region. The role includes leadership and development of Regional Managers, client and stakeholder engagement, oversight of portfolio operations and financial performance, regional communication and problem-solving, and promoting a positive customer and brand experience. Travel is estimated at 25–50% of work time annually and may include property visits, conferences, training sessions, and other business-related activities. A bachelor’s degree is preferred, though relevant property management operations experience may be considered in place of formal education. Experience as a Regional Manager in multifamily and/or student housing operations is required. Industry certifications such as CAM, CAPS, or CPM are a plus. This safety-sensitive position may be subject to additional compliance requirements. The job description is a guide rather than an exhaustive or permanent list of duties, and additional responsibilities may be assigned.

Requirements

Experience as a Regional Manager in multifamily and/or student housing operations is required.
Strong understanding of site-level operations, client engagement, and regional leadership.
Demonstrated success managing teams, supporting operational performance, and fostering client satisfaction across multiple properties.
Familiarity with budgeting, forecasting, and reporting processes.

Nice To Haves

Bachelor’s degree preferred; relevant property management operations experience may be considered in place of formal education.
Industry certifications such as CAM, CAPS, or CPM.

Responsibilities

Manage and support Regional Managers by setting clear goals, providing strategic guidance, and promoting professional development.
Foster a regional culture of accountability, collaboration, and performance.
Identify, attract, and develop talent; support internal growth through mentoring and succession planning.
Encourage training completion and continuous learning throughout the team.
Build and maintain relationships with ownership groups, understand their goals, and deliver value-added solutions.
Support new business opportunities through client engagement and identification of potential acquisitions or service expansions.
Lead regional business reviews and represent the company in client meetings, industry events, and executive briefings.
Oversee day-to-day operations and financial performance of the regional portfolio.
Support Regional Managers with budgets, capital project reviews, and resolution of operational issues.
Identify opportunities for improvement, implement process enhancements, and ensure consistent execution of company standards.
Use technology and best practices to improve service delivery and operating efficiency.
Adapt communication to internal teams, clients, and leadership, and provide proactive updates on performance, challenges, and progress.
Lead regional problem-solving initiatives and promote collaborative decision-making.
Represent the organization professionally and confidently, including in public speaking and client engagements.
Promote excellent customer service standards for residents and clients.
Support innovation in services, vendors, and systems to improve property performance and the client and resident experience.
Represent the brand through engagement with local industry associations and community relationships.
Travel for property visits, conferences, training sessions, and other business-related activities, estimated at 25–50% of work time annually.