Regional Vice President

Fresenius Medical Care•West Allis, WI

About The Position

The Regional Vice President directs and grows a dialysis business within a defined region through leadership of customer service, quality patient care, marketing, and financial management. The role applies cost-containment strategies to maintain profitability and growth while ensuring compliance with company and regulatory requirements. It also assists divisional management with developing, implementing, and managing divisional and company initiatives and strategies. This position directs regional dialysis operations and provides leadership and guidance to employees and direct reports. It oversees facility and regional performance, budgets, staffing, resources, quality goals, patient-care logistics, reimbursement practices, marketing plans, safety, privacy, and regulatory compliance. The role works closely with executives, customers, physicians, medical directors, internal departments, legal counsel, and joint venture partners. It also supports regional growth opportunities, management-team development, and succession planning. The position requires travel between facilities and other locations within the assigned region, as well as travel to group, regional, divisional, and corporate meetings. It directly supervises Directors of Operations and Area Managers. A bachelor’s degree is required; an advanced degree is preferred, or an equivalent combination of education and experience. Candidates need 15 or more years of experience, including five or more years in an internal or external senior management role.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience; an advanced degree is preferred.
  • 15 or more years of experience.
  • Five or more years of experience in an internal senior management role (such as Vice President) or five or more years of external experience in a senior management role.
  • Demonstrated experience managing one or more departments.
  • Strong management skills and ability to lead cohesive, productive teams.
  • Strong interpersonal skills and ability to communicate with all levels of management with diplomacy and tact.
  • Excellent oral and written communication skills.
  • Demonstrated leadership and management competencies, including financial competence, operational excellence, communication, and customer-service skills.
  • Demonstrated practice of continuous quality improvement and relationship development.
  • Results-oriented approach.
  • Excellent team-building, employee-motivation, performance-management, and decision-making skills.

Nice To Haves

  • Advanced degree.

Responsibilities

  • Direct dialysis operations across an assigned region, providing leadership on customer service, quality patient care, marketing, and financial management.
  • Interpret and implement company and divisional policies and procedures and plan regional activities to sustain dialysis services, maximize investment returns, and increase productivity.
  • Lead, coach, and guide direct reports to support an engaged and productive workforce and ensure outstanding patient care and compliance.
  • Interact with all organizational levels, including executives and major customers; maintain strong engagement with senior executives.
  • Oversee policies and the effective use of physical and financial resources, including regional facility and program profit-and-loss management and performance against budgets and key performance indicators.
  • Support financial operations and collaborate with relevant departments to improve payor mix and retain commercial patients; ensure compliance with local, state, and national reimbursement practices.
  • Collaborate with division management to develop and implement regional marketing plans, including plans supporting facility startups.
  • Implement operational-efficiency improvements involving systems, quality control, safety, site selection, facility design, and patient satisfaction.
  • Oversee patient-care logistics from admission through discharge, including transient, in-center, home, and inpatient dialysis services; establish processes for timely care plans and scheduling that maximize facility-station utilization.
  • Oversee facility-specific and regional quality goals and action plans to meet regulatory requirements and company quality standards.
  • Control regional planning, staffing, budgeting, and expense priorities; recommend and implement changes to methods and ensure budgets and schedules meet corporate requirements.
  • Drive staffing and medical-supply models and business initiatives, including prompt corrective action for clinics performing below thresholds.
  • Manage Medical Director contracts, including negotiating and approving agreements as needed; build relationships with physician practices and facilitate relationships among medical directors, physicians, Directors of Operations, and Area Managers.
  • Oversee Governing Body processes and accountabilities under company policy and serve as liaison to Medical Advisory Board members.
  • Ensure regional employees receive required training and education and comply with risk-management initiatives.
  • Oversee privacy and security matters, apply risk-management strategies, and collaborate with internal and external legal counsel on legal and litigation issues with the goal of reducing company expenses.
  • Maintain environmental integrity and safety across regional facilities, including water systems.
  • Collaborate with the Group Vice President on joint-venture and merger-and-acquisition opportunities and related activities, including JV operational oversight, meetings, board participation as needed, and compliance.
  • Maintain knowledge of community and regional healthcare markets and industry issues; use knowledge of company products, services, and strategies to market the company and grow the business.
  • Develop the Regional Management team and succession plans through coaching, training, and leadership development.
  • Provide technical guidance and assist with assigned projects and other duties.
  • Travel between facilities and locations within the assigned region and attend group, regional, divisional, and corporate meetings.
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