Regional Vice President, All-Inclusive, CALA

Marriott•Plantation, FL
•$182,100 - $314,200

About The Position

The Regional Vice President, All-Inclusive is the senior executive accountable for Marriott International’s all-inclusive strategy, operating model, portfolio performance, and growth across CALA. Reporting to the President, CALA, the role leads the region’s all-inclusive organization and hotels, with accountability for operational excellence, business results, profitable growth, and distinctive guest and brand experiences. The executive sets strategic direction and performance expectations and mobilizes General Managers, Executive Committee leaders, and continent teams to improve revenue, profitability, owner returns, Food & Beverage performance, service quality, and organizational capability. The role is the enterprise business-platform leader for Marriott’s all-inclusive portfolio in CALA. It shapes the multi-brand value proposition and resort experience, strengthens Marriott Bonvoy contribution, and influences development, design, capital deployment, commercial strategy, and enterprise capabilities needed for sustainable growth. The Regional Vice President aligns execution across Operations, Brand, Development, Global Design, Sales, Revenue Management, Finance, Human Resources, Information Technology, and other global and continent disciplines. The position drives financial and operational performance across resorts; guest satisfaction, loyalty, quality, and brand differentiation; Food & Beverage excellence; leadership and talent development; owner and developer relationships; portfolio growth, openings, conversions, and repositionings; labor productivity; capital planning; commercial performance; and risk management. It also governs the multi-brand portfolio, advances experience innovation, maximizes Marriott Bonvoy contribution, and advises on projects from feasibility through post-opening stabilization. The role establishes portfolio priorities, performance-review and governance routines, leadership expectations, investment and resource-allocation disciplines, and escalation protocols. Success is measured through business and owner value, guest and loyalty outcomes, growth and transition execution, resort experience performance, talent and organizational capability, and timely management of material risks and compliance actions.

Requirements

  • At least 15 years of progressive business leadership experience.
  • At least 10 years of lodging industry experience.
  • English required.
  • Bachelor’s degree in a related field.
  • Expertise in all-inclusive resort operations, with strong commercial and financial acumen.
  • Ability to drive multi-unit financial performance, portfolio profitability, and sustainable owner returns.
  • Ability to translate enterprise strategy into portfolio priorities, operating plans, governance, and measurable results.
  • Experience leading high-performing, multi-property resort operations and senior leadership teams.
  • Ability to mobilize large, diverse teams and influence outcomes in a complex, matrixed organization.
  • Ability to navigate competitive and culturally diverse lodging markets across CALA.
  • Ability to deliver financial results while sustaining guest satisfaction, associate engagement, and service quality.
  • Global mindset and cultural agility across diverse markets, ownership models, and operating environments.
  • Strong command of revenue management, sales, marketing, distribution, and demand-generation strategies.
  • Advanced analytical judgment, enterprise perspective, and timely decision-making in complex and ambiguous situations.
  • Proven ability to select, coach, develop, evaluate, and retain high-performing General Managers and senior leaders.
  • Strong financial planning, forecasting, capital-allocation, and profit-and-loss management capability.
  • Executive-level communication and presentation skills, including concise, decision-ready reporting to senior stakeholders.
  • Credibility in owner, developer, and stakeholder relations, including complex issue resolution and value-creation discussions.
  • Exceptional influencing, consensus-building, and negotiation skills across owners, executives, and cross-functional partners.
  • Ability to lead organizational change, align stakeholders, and sustain adoption across a geographically dispersed portfolio.
  • Strong guest, associate, and labor-relations judgment, balancing service, engagement, productivity, and risk.
  • Success in strategic talent management, succession planning, organizational design, and workforce decisions that support growth and performance.
  • Ability to shape differentiated multi-brand resort propositions and translate brand strategy into scalable operating and experience models.
  • Understanding of loyalty economics, member experience, package pricing, total-resort revenue management, ancillary revenue, and all-inclusive distribution dynamics.
  • Credibility in evaluating resort programming, entertainment, wellness, recreation, culinary concepts, and destination experiences as business drivers.

Nice To Haves

  • Multilingual capability; Spanish is preferred.
  • Executive experience leading a multi-brand, multi-property all-inclusive or resort portfolio with direct accountability for operations, commercial performance, owners, talent, and growth.
  • Experience influencing development, feasibility, design, openings, conversions, repositionings, and post-opening stabilization.
  • Experience integrating loyalty, commercial, brand, digital, and technology capabilities into resort performance and guest-experience strategies.
  • Graduate degree preferred, such as an MBA or another relevant advanced degree.

Responsibilities

  • Translate CALA all-inclusive strategy into annual priorities, decision frameworks, and operating expectations for General Managers and continent discipline leaders.
  • Establish portfolio-management routines, including performance reviews, operating forums, follow-up mechanisms, analytics, corrective action, and accountability.
  • Lead financial performance and portfolio profitability, including revenue, EBITDA, GOP, flow-through, owner returns, forecasts, budgets, business plans, and profit-and-loss accountability.
  • Set operating priorities and oversee disciplined execution across resort functions, including Rooms, Food & Beverage, Entertainment, Spa, Recreation, Guest Services, and Water Sports.
  • Drive guest satisfaction, loyalty, quality, online reputation, guest recovery, and consistent delivery of differentiated brand promises.
  • Advance Food & Beverage quality, consistency, innovation, and profitability across culinary concepts and beverage programs.
  • Recruit, select, coach, evaluate, and hold General Managers accountable; conduct talent reviews and build leadership capability and succession pipelines.
  • Build and maintain strategic relationships with current and prospective owners and developers; lead business reviews, planning, investment discussions, and value-creation efforts.
  • Execute portfolio growth strategy and support new-build openings, brand conversions, resort repositioning, and post-opening or post-conversion stabilization.
  • Optimize labor, workforce strategies, productivity, service delivery, and resource deployment while ensuring compliance with policies, standards, contracts, and governance requirements.
  • Direct long-range capital planning and prioritize renovation and asset-enhancement projects to sustain competitive, brand-aligned properties and financial performance.
  • Use sales, distribution, marketing, revenue management, and technology capabilities to improve demand, market positioning, and financial results.
  • Protect brand integrity and lead executive responses to safety, security, crisis management, business continuity, compliance, and other material risks.
  • Represent Marriott’s all-inclusive business with owners, developers, partners, and internal and external stakeholders; influence corporate, continent, and portfolio strategies.
  • Evolve the all-inclusive value proposition through resort programming, culinary and beverage experiences, wellness, entertainment, family offerings, luxury experiences, destination connection, and emerging guest trends.
  • Govern positioning and operating models for all-inclusive brand extensions, ensuring differentiation, owner understanding, growth readiness, and consistent brand-promise delivery.
  • Partner with Global Brand and Loyalty teams to increase Marriott Bonvoy member acquisition, enrollment, elite recognition, engagement, loyalty-driven revenue, and retention.
  • Set portfolio-level expectations for entertainment, recreation, wellness, family programming, sports, guest activation, and destination-led experiences.
  • Influence package architecture, pricing, revenue optimization, market positioning, distribution mix, demand generation, and channel strategy.
  • Advise on feasibility, concept validation, design, programming, amenity planning, operating models, pro formas, pre-opening, conversions, openings, and stabilization.
  • Partner with Development and Global Growth leaders to identify, evaluate, and prioritize opportunities aligned with brand, market, operating, and return expectations.
  • Chair cross-functional governance across Operations, Brand, Finance, Human Resources, Sales, Revenue Management, Development, Global Design, and Technology.
  • Serve as the executive escalation point for complex owner, contractual, design, development, property, operational, financial, reputational, labor, safety, and compliance matters.
  • Shape the all-inclusive organizational model, clarify roles and decision rights, and evolve leadership structure and capabilities with portfolio growth.
  • Govern major investment and resource-allocation decisions using business cases, return thresholds, and portfolio priorities.
  • Provide the President, CALA, and senior stakeholders with decision-ready insights on performance, strategic choices, risks, and opportunities requiring enterprise support.
  • Establish portfolio experience standards and governance for resort programming, culinary and beverage concepts, and other signature guest experiences.
  • Lead commercial performance reviews integrating pricing, package architecture, channel mix, group strategy, distribution, demand generation, ancillary revenue, and total resort profitability.
  • Define leadership expectations and make decisions regarding General Manager appointments, development, mobility, performance, and succession readiness.
  • Maintain clear escalation protocols and coordinated action for material risks.
  • Establish common operating disciplines, management routines, and knowledge-sharing practices to replicate best practices across properties.
  • Create a formal post-opening and post-conversion stabilization process with readiness gates, performance milestones, leadership accountability, and escalation triggers.

Benefits

  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
  • Medical coverage (full-time positions)
  • Dental coverage (full-time positions)
  • Vision coverage (full-time positions)
  • Health care flexible spending account (full-time positions)
  • Dependent care flexible spending account (full-time positions)
  • Life insurance (full-time positions)
  • Disability insurance (full-time positions)
  • Accident insurance (full-time positions)
  • Adoption expense reimbursements (full-time positions)
  • Paid parental leave (full-time positions)
  • Educational assistance (full-time positions)
  • Washington applicants: paid sick leave and at least nine holidays annually
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