Vice President, All-Inclusive Commercial Services, CALA

Marriott•Plantation, FL
•$182,100 - $302,800•Hybrid

About The Position

The All-Inclusive Vice President Commercial Services provides strategic commercial leadership for Marriott International’s All-Inclusive portfolio, with accountability for revenue growth, profitability, market share, and long-term category performance. As the enterprise commercial owner, this role sets strategy and drives execution across Sales, Distribution, Revenue Strategy, Marketing, PR, Digital, Loyalty, Partnerships, commercial platforms, analytics, and performance reporting. The role partners with Brand, Operations, Development, Finance, and Owners to drive market leadership and strong investment returns across existing hotels, conversions, and pipeline openings. It provides strategic direction across commercial disciplines, identifies growth opportunities, mitigates risk, and drives sustainable topline and profit performance across brands, markets, and geographies. The position provides senior-level partnership to owners, general managers, brand leaders, and regional leadership teams, and serves as a strategic advisor on All-Inclusive pipeline projects, including feasibility reviews, pro formas, openings, and conversions. The role defines and leads portfolio-wide commercial strategy and performance management, including sales and distribution, revenue strategy, demand management, marketing, digital, loyalty, commercial platforms, and analytics. It supports All-Inclusive developments, conversions, and openings, and builds commercial capability and senior talent across a matrixed organization. Marriott Headquarters supports a hybrid work environment with regular in-office presence at the assigned location. HQ-based roles are generally hybrid.

Requirements

  • 15+ years of progressive leadership experience in hospitality, commercial strategy, sales, revenue management, marketing, PR, or distribution.
  • Demonstrated success leading multi-property or portfolio-level commercial performance.
  • Strong experience working with Owners, Asset Managers, and senior enterprise leadership.
  • Proven ability to lead complex, matrixed organizations and drive alignment across disciplines.
  • Deep understanding of resort and leisure commercial dynamics, with strong financial and analytical acumen.
  • Ability to evaluate pro forma forecasts and commercial assumptions.
  • Strong executive presence, communication, and influencing skills.
  • English is required.

Nice To Haves

  • Multilingual capability; Spanish is preferred.
  • Graduate degree (MBA or equivalent).

Responsibilities

  • Deliver sustainable revenue, profitability, and market share results for the All-Inclusive portfolio.
  • Define and execute the All-Inclusive commercial strategy in alignment with enterprise and regional priorities, and establish short-, mid-, and long-term commercial roadmaps.
  • Optimize pricing, distribution mix, demand generation, and loyalty contribution to drive total resort revenue.
  • Ensure consistent application of Marriott commercial standards, tools, systems, and channel, pricing, and distribution policies across All-Inclusive resorts.
  • Manage portfolio-level performance using KPIs including RevPAR Index, net revenue, channel mix, loyalty contribution, and total resort performance.
  • Identify forward-looking risks and opportunities and implement proactive performance plans and corrective or growth actions.
  • Support All-Inclusive developments, conversions, and openings through commercial readiness, feasibility input, market positioning, commercial assumptions, and ramp-up strategies.
  • Set the distribution and sales strategy, balancing direct, indirect, structured, and package channels, and partner with Global Sales, GSO, and distribution teams to unlock market opportunities.
  • Provide strategic leadership over All-Inclusive revenue management, including pricing, inventory controls, length-of-stay management, seasonality optimization, and business mix decisions.
  • Assess commercial technology and analytics, identify platform and process needs, prioritize enhancements, and establish a multi-year roadmap for platforms, reporting, demand generation, and channel optimization.
  • Drive adoption of commercial tools through standards, training, governance, and change management.
  • Collaborate with Brand, Marketing, PR, Digital, and Loyalty teams to build awareness, generate demand, strengthen brand positioning and storytelling, grow digital direct contribution, and deliver loyalty KPIs.
  • Serve as a senior commercial partner to Owners, Asset Managers, general managers, Brand and Regional leaders, and other stakeholders; represent Marriott’s commercial strategy in owner reviews and strategic forums.
  • Partner with Owner and Franchise Services to align with account strategies and position Marriott as a strategic commercial advisor to Owners and Franchisees.
  • Provide commercial input into new builds, conversions, feasibility discussions, pro formas, openings, and pipeline projects with Development and Brand teams.
  • Provide matrix leadership across commercial disciplines, align and influence senior leaders, set priorities, and translate strategy into initiatives and performance expectations.
  • Establish and monitor KPIs and early-warning metrics, and drive disciplined execution through structured reviews, accountability, and follow-up.
  • Leverage enterprise resources and centers of excellence to maximize effectiveness and scalability.
  • Develop, mentor, and coach senior commercial talent; build succession readiness and a strong talent pipeline.
  • Foster a culture of accountability, collaboration, performance excellence, learning, candor, and continuous improvement.
  • Stay current on All-Inclusive, resort, leisure, and distribution trends and apply market insights and innovation to improve commercial outcomes.
  • Serve as Marriott International’s All-Inclusive category thought leader.

Benefits

  • 401(k) plan
  • Stock purchase plan
  • Discounts at Marriott properties
  • Commuter benefits
  • Employee assistance plan
  • Childcare discounts
  • Medical coverage for full-time positions
  • Dental coverage for full-time positions
  • Vision coverage for full-time positions
  • Health care flexible spending account for full-time positions
  • Dependent care flexible spending account for full-time positions
  • Life insurance for full-time positions
  • Disability insurance for full-time positions
  • Accident insurance for full-time positions
  • Adoption expense reimbursements for full-time positions
  • Paid parental leave for full-time positions
  • Educational assistance for full-time positions
  • Washington employees accrue paid sick leave and 0.077 PTO balance for every hour worked and are eligible to receive a minimum of 9 holidays annually.
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