Regional Technical Operations Manager

Ergon Asphalt and Emulsions, Inc•Phoenix, AZ

About The Position

Ergon is seeking a Regional Technical Operations Manager for its Crafco brand. The role manages technical needs across product offerings such as crack sealants, mastics, and waterproofing materials, and serves as a communication hub among management, production, laboratory, plant and manufacturing operations, sales, and marketing. The position supports operational consistency and technical performance across the plant network, develops and scales technologies, and helps take new products from concept through commercialization. The candidate must be located near a major airport hub and be willing and able to travel at least 50% of the time.

Requirements

At least 2 years of experience with a bachelor's degree, or at least 5 years of experience without a degree.
Excellent management, communication, and computer skills, including MS Office, Outlook, Word, and Excel.
Willingness and ability to travel at least 50% of the time.
Must be located near a major airport hub.
Must be authorized to work in the United States and have a valid driver's license.
Employment offers are contingent on a pre-employment drug test, background check, and MVR.

Nice To Haves

Bachelor's degree in chemistry, engineering, or a related field.
Significant asphalt technology experience may be considered in lieu of a technical degree.
Experience formulating and supporting polymer-modified asphalt, particularly roofing, waterproofing, crack sealant, and mastic products.

Responsibilities

Provide timely technical support and communication to PCR plants producing crack sealants, aggregate-filled repair mastics, bulk roofing, and waterproofing products through formulation support, troubleshooting, product QA/QC, quality-failure investigations, audits, and system facilitation.
Facilitate operational consistency in assets and operating procedures throughout the plant network.
Manage the formulation process with Paragon and Crafco MQT to optimize plant efficiency and raw material costs.
Oversee the Quality Management system to ensure compliance with Crafco, PPM, and Agency Plan requirements.
Work with Sales and Technical Marketing to provide feedback on field performance of products and applications.
Work with supply and procurement to evaluate and select raw materials for facilities.
Establish technological processes to benchmark assets, chemistry, and raw materials available inside and outside the asphalt industry.
Ensure facilities receive support through routine interaction with operations, marketing, and technical marketing.
Partner with local laboratories and Engineering departments to develop new products and technologies from concept through commercialization.
Manage deployment of plant assets, chemistry, and related resources to deliver technologies.
Scale processes from laboratory work to plant production.
Participate in product and process evaluation, development, and execution of strategic technology initiatives.
Participate in developing, presenting, and implementing ideas, concepts, assets, and chemistries for A&E management consideration.
Perform other duties as assigned.