Regional Support Technician

Mobile Air & Power Rentals•Clinton, MD

5d•Onsite

About The Position

The Regional Support Technician provides technical support for power, HVAC, and control systems, including troubleshooting, repair, start-up, installation, testing, and assistance with refurbishment of rental equipment. The position supports and may lead major projects in an assigned region, requiring extensive knowledge of power distribution, generators, chillers, and large HVAC equipment. The technician also supports branch operations as needed. The role involves traveling to branches and customer sites to support or lead large-project installations and start-ups, provide technical assistance to regional branch technicians, and serve as an on-site turnkey project lead when required. Project leads interact with company sales personnel, other contractors, and customers. The position reports to the Regional Service Manager and works under guidance from both the Regional Service Manager and Regional General Manager.

Requirements

High school diploma or equivalent.
At least three years of experience in a power or HVAC environment.
Universal Certification (EPA III).
Understanding of generator and refrigerant systems and related best practices.
Ability to travel occasionally on short notice.
Certification to operate a forklift.
Basic proficiency with PC-based programs, including Microsoft Office Suite, electronic mail, and the internet.
Strong interpersonal skills and ability to communicate effectively with internal and external personnel.
Must pass a DOT physical and drug test to operate company vehicles.
Valid driver's license and satisfactory motor vehicle report.
Ability to lift or move up to 50 pounds of equipment using the company's safe lifting practices.
Willingness to learn and develop.

Nice To Haves

Crane operation experience.
Shipping and receiving experience.

Responsibilities

Support large projects in the region by providing equipment setup and start-up assistance.
Assist with major fleet repairs and maintenance.
Troubleshoot, repair, perform preventive maintenance on, and test large air-cooled chillers, air-conditioning equipment, and generators.
Travel to branches and customer sites in the assigned region to support or lead large-project installations and start-ups or provide technical support to branch technicians.
Serve as an on-site turnkey project lead when required, coordinating with sales personnel, contractors, and customers.
Test equipment with minimal support.
Lead technicians on large projects and provide on-site support to them as needed.
Assist with branch operations as needed.
Perform other tasks or projects needed to support shop work.