Regional Staffing Director (TN/MS)

Openwork•Tennessee, USA, TN

10d

About The Position

Openwork is seeking a hands-on Regional Director to lead its Tennessee and Mississippi markets. The role is responsible for regional strategy, sales growth, and operational performance, including working in the field alongside teams, building client relationships, developing new business, and ensuring markets have the resources to succeed. The director partners with Market Managers and Operations leaders on sales, recruiting, and marketing strategies and maintains recruiting pipelines that meet client needs. The position owns regional P&L, KPIs, collections, and financial results. It sets goals, reviews performance, allocates resources across markets, supports new client implementations, and maintains compliance with client agreements and company requirements. It also helps improve safety, manage workers’ compensation, reduce risk, and create consistent processes, training, and operational improvements. The director leads and develops Market Managers and other leaders through regular performance meetings, one-on-ones, coaching, feedback, development planning, and succession planning. The role also supports leadership recruiting, addresses escalated employee relations matters, and leads change initiatives. As an ambassador for Openwork’s PEOPLE values, the director fosters accountability, collaboration, engagement, and career growth.

Requirements

8+ years of multi-site leadership experience in staffing, workforce solutions, or a related B2B services industry.
Track record of P&L ownership and growing revenue and margin.
Proven success in business development and key account management.
Experience leading leaders and a strong history of developing and promoting people.
Comfort with data, dashboards, and KPI-driven management.
Working knowledge of employment compliance, including I-9/E-Verify, background and drug screening, and workers’ compensation.
Ability to travel across Tennessee and Mississippi markets weekly.

Responsibilities

Own the regional growth strategy by assessing markets, competitors, prospects, and opportunities and developing plans to win.
Strengthen client relationships, retain existing business, grow accounts, and develop new partnerships.
Work in the field with teams each week to meet clients, develop relationships, and drive new business.
Partner with Market Managers and Operations leaders to develop sales, recruiting, and marketing strategies.
Ensure teams have effective recruiting strategies and talent pipelines to meet client needs and support growth.
Own regional P&L, KPIs, collections, and accountability for financial performance and growth.
Set goals, review performance, use data to identify opportunities and solve problems, and hold teams accountable.
Allocate resources and staffing across markets according to client demand and business priorities.
Support new client implementations and ensure teams meet client commitments.
Maintain compliance with client agreements and company requirements, including background checks, drug screens, and I-9/E-Verify.
Partner with teams to improve safety, manage workers’ compensation, reduce risk, and strengthen operational processes.
Drive consistency across markets through clear processes, training, and continuous improvement.
Establish expectations and goals and lead weekly performance meetings, one-on-ones, and quarterly goal reviews.
Coach and develop Market Managers and other leaders to take ownership, make decisions, and deliver results.
Identify high performers, create individualized development plans, and provide career-growth opportunities.
Develop internal talent, identify future leaders, and plan for succession.
Interview 4–6 leadership candidates each quarter.
Address performance concerns, provide honest feedback, and resolve escalated employee relations matters.
Lead change by communicating its purpose, setting priorities, and partnering across teams to implement initiatives.
Represent Openwork and its PEOPLE values and foster a supportive, accountable, collaborative, and growth-oriented culture.
Support team engagement and celebrate wins.
Travel across Tennessee and Mississippi markets weekly.