Regional Sales Manager - Merchant Services

Huntington National Bank•Detroit, MI

17h•$102,000 - $208,000•Onsite

About The Position

The Regional Sales Manager is responsible for leading a high-performing merchant and receivables sales team that works with branches and business banking partners to execute sales strategies through the regional and business banking channel and increase product primacy among customers. The role is accountable for meeting revenue targets, providing accurate and timely sales reporting, coaching and developing staff, facilitating market meetings, supporting deal closures, and participating successfully in the branch and business banking ecosystem at all management levels. It also maintains policies and procedures in line with audit guidelines, develops centers of influence and referral partners, and supports diversity and inclusion across the bank. The manager provides payments-industry expertise, builds internal and external partnerships, trains and cross-educates partners, and works closely with merchant product and service teams. The position focuses on a positive client sales experience, building the pipeline, attending client and prospect meetings, and joining direct reports on sales calls. It also involves CRM and sales analytics management, community and DE&I activities, and other duties as assigned. This is an office workplace position. The posting notes that certain positions outside the branch network may be eligible for flexible arrangements combining office and work-from-home time; the hiring team will provide specific arrangements. The annual base compensation range is $102,000–$208,000, with eligibility to participate in an applicable incentive compensation plan.

Requirements

Bachelor’s degree.
At least 8 years of proven successful sales management experience in a financial institution, with an emphasis on the payments industry.

Nice To Haves

Strong understanding of SMB and Business Banking client needs and payment processing solutions.
Ability to motivate and manage a high-performing sales team, with a results-driven focus on achieving and exceeding sales targets and a proven record of achieving ambitious targets.
Expertise in virtual and in-person sales.
Solution-oriented mindset, strong deal-closing skills, and a customer-centric approach.
Excellent communication, presentation, negotiation, interpersonal, and relationship-building skills.
Ability to multitask and manage complex tasks efficiently in a fast-paced environment.
Effective use of technology to manage workload and employee relationships.
Creative approach to challenges and ability to find solutions that benefit employees and the bank.
Experience with CRM software and sales analytics tools.
Thorough knowledge of software including Word, Excel, and Salesforce, and ability to learn additional systems and software quickly.
Fluency in an additional language.

Responsibilities

Build and manage a successful merchant and receivables sales team, including recruiting, hiring, coaching, and training and developing direct reports.
Manage the sales CRM process, including the sales funnel, close rates, win/loss learnings, and sales incentives.
Drive merchant and receivables product primacy with regional bank lending and deposit customers.
Apply payments-industry expertise and knowledge of merchant buying behavior to shape an effective, high-win sales experience.
Promote merchant and receivables products and cross-educate and train partners.
Develop internal partnerships, particularly with Regional and Business Banking teams, and external channel partnerships to grow sales.
Partner with merchant product and service teams to provide effective support for employees and clients.
Participate in regular DE&I and community activities at team and leadership levels.
Drive client outcomes by supporting a positive sales experience, building the sales pipeline, helping close deals, attending client and prospect meetings, and joining direct reports on joint sales calls.
Develop prospecting channels, source and onboard centers of influence and referral partners, and generate new lead sources.
Meet revenue targets according to the sales plan and provide accurate, timely, and consistent sales reporting.
Facilitate market meetings and support successful participation in the branch and business banking ecosystem at all management levels.
Maintain policies and procedures according to audit guidelines.
Perform other duties as assigned.