Regional Sales Manager- Northeast

A. O. Smith Corporation•Pottstown, PA

2d•Remote

About The Position

The Regional Sales Manager (RSM) specializes in business development for A. O. Smith Water Treatment, growing the customer base and developing existing customers through in-field support, training, and coaching on best practices. The RSM serves as a trusted advisor across customers’ businesses, from lead generation through post-sale support, and uses company resources and value-added programs to build customer success and loyalty in the assigned market. The role also gathers customer feedback to help create programs and solutions for emerging water and business challenges. The RSM works exclusively within A. O. Smith Water Treatment’s Wholesale Channel and supports the brands aligned with that channel. The position bridges A. O. Smith Water Treatment and its customers to support mutual, sustained success. The role may be based in PA, NJ, NY, VT, NH, MA, RI, CT, or ME, and is home-based with travel throughout the assigned territory.

Requirements

Three years of residential water treatment-related experience desired.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Outlook, Teams, and Zoom.
Technical aptitude and strong business acumen.
Comfortable and willing to speak on camera (Zoom, Teams) and to live groups.
Valid driver’s license and ownership of a vehicle capable of supporting travel throughout the territory.
Ability to plan, meet timelines, handle multiple tasks, and work collaboratively.
Goal-oriented, with proven success in exceeding targets.
Proven ability to manage time and workload from a remote/home-based office.
Ability to travel 75% of the time.

Nice To Haves

WQA Certification is a plus.
Prior work experience for a water-related or water-adjacent business or industry is a plus.

Responsibilities

Work with the National Sales Channel Manager to understand initiatives and develop a plan of action that supports territory goals.
Develop a strong understanding of Water-Right, Master Water Conditioning, and AO Pro products and applications.
Call on users and prospective users of water treatment products to influence purchases of A. O. Smith Water Treatment equipment and services.
Support existing customers and attract new prospects through on-site technical and resource training.
Attend and support industry and customer events in the assigned region.
Meet sales and expense objectives outlined in the annual budget.
Assist with properly applying and troubleshooting water treatment solutions and provide in-field support when needed.
Participate in monthly reviews and planning sessions to gauge progress, overcome challenges, and review opportunities.
Follow up on leads, inquiries, and customer issues in a timely manner.