Regional Sales Manager

Citadel Aviation•Dallas, TX

About The Position

The Regional Sales Manager drives Citadel Aviation’s aircraft-based prospecting engine by identifying large-cabin aircraft likely to need maintenance, qualifying leads, monitoring trigger events, and preparing pre-call intelligence so Regional Sales Directors can focus on high-value opportunities. The role builds aircraft-centered target lists containing details such as model, serial number, location, ownership and operation, current provider, interior age, and upcoming maintenance events. Success is measured by a steady flow of well-qualified and accurately scored opportunities, timely trigger-event alerts, and sales-ready intelligence packages that help move targets toward meetings. The position reports to the Director of Global Sales and works closely with Regional Sales Directors, Sales Operations, and Marketing. It combines market research and analysis, lead qualification and scoring, trigger-event monitoring, sales campaign support, and CRM data management. The work includes regular travel, approximately 50%, for industry events and customer or market visits, as well as time at Citadel facilities as needed. Extended hours may be required during campaign launches, event weeks, and reporting deadlines.

Requirements

  • Bachelor’s degree in Business, Marketing, Aviation Management, or a related field; equivalent experience may be considered in lieu of a degree.
  • At least 3 years in business development, sales research, market intelligence, inside sales, or sales operations, preferably in aviation, aerospace, or another technical B2B environment.
  • Strong research and analytical skills, including advanced Microsoft Excel skills (pivot tables, lookups, and data modeling).
  • Proficiency with CRM systems and discipline in maintaining accurate, complete records.
  • Familiarity with aviation technical vocabulary sufficient to qualify opportunities credibly.
  • Authorized to work in the United States.
  • Personable and professional, with comfort engaging UHNW clients, C-suite executives, and their representatives, and communicating across internal stakeholders and external customers.
  • Analytical curiosity, including the ability to notice and surface what data indicates rather than simply running lists.
  • Exceptional attention to detail.
  • Strong research instincts and resourcefulness across fragmented data sources.
  • Clear written communication skills and ability to produce concise, decision-ready intelligence packages.
  • Comfort working to weekly output targets and objective scoring criteria.
  • Ability to collaborate effectively with Sales, Sales Operations, and Marketing.

Nice To Haves

  • Experience with fleet and market-intelligence platforms such as JETNET, Amstat, or Aviation Week Intelligence Network.
  • Direct exposure to business aviation, MRO, completions, or aftermarket services.
  • Familiarity with the large-cabin fleet, including Gulfstream G550/G650/G700 and Bombardier Global and Challenger families.
  • Working familiarity with FAA Part 145 repair station operations and Part 91/135 operator environments.

Responsibilities

  • Mine fleet databases, registration data, and market-intelligence sources to identify large-cabin aircraft approaching maintenance events, inspection intervals, or refurbishment cycles.
  • Build and maintain aircraft-based prospect lists capturing registration and serial number; model, year, and location; owner, operator, and management company; current MRO and interior age; last refurbishment; upcoming maintenance event; and sale status.
  • Identify and map decision-makers, including DOM, VP of Maintenance, Director of Aviation, Chief Pilot, Aviation Manager, Procurement, and Owner.
  • Maintain competitive intelligence on rival MRO, completion, and interior providers.
  • Qualify inbound and outbound prospects for fit, work potential, and geography.
  • Apply Citadel’s objective opportunity-scoring model and assign account tiers of A+ Strategic, A High-Value, B Development, and C Long-Term.
  • Meet weekly business-development output targets of approximately 50–75 new qualified prospects, 25–50 new decision-makers, 10–20 high-priority aircraft opportunities, and 5–10 trigger events, along with competitive-intelligence updates.
  • Monitor trigger events, including aircraft sale or new owner, new management company, aircraft relocation, upcoming inspection, interior aging at seven to ten years, major modification, new acquisition, a change in Director of Maintenance, MRO dissatisfaction, and aircraft entering or leaving maintenance.
  • Route time-sensitive opportunities to the appropriate Regional Sales Director with supporting research.
  • Prepare pre-call intelligence packages covering the owner and operator, current maintenance provider, interior condition, decision-maker, and planned maintenance location.
  • Support the G650/G650ER 12-year inspection and interior refresh campaign by identifying aircraft entering the inspection window.
  • Enter qualified opportunities into the CRM with complete required fields and partner with Sales Operations to maintain data quality.
  • Support pipeline hygiene and nurture campaigns for Development (B) accounts in partnership with Marketing.
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