Regional Sales Manager - Merchant Services

Huntington National Bank•Chicago, IL

9d•Onsite

About The Position

The Regional Sales Manager is responsible for managing a high-performing merchant and receivables sales team working with branches and business banking partners to execute regional sales strategies and increase product primacy among customers. The role is accountable for meeting revenue targets, providing consistent sales reporting, coaching and developing staff, facilitating market meetings, helping close client deals, and ensuring effective participation across the branch and business banking ecosystem. It also maintains policies and procedures in accordance with audit guidelines, develops referral and centers-of-influence partnerships, and supports diversity and inclusion across the bank. The manager oversees sales-team recruiting, hiring, coaching, training, and development; manages CRM sales processes and analytics; and promotes merchant and receivables products to bank lending and deposit customers. The role provides payments-industry expertise, builds internal and external partnerships, collaborates with product and service teams, and supports client and prospect meetings, including joint sales calls with direct reports. The position also participates in DE&I and community activities and performs other duties as assigned.

Requirements

Bachelor’s degree.
At least 8 years of proven successful sales management experience in a financial institution, with an emphasis on the payments industry.

Nice To Haves

Strong understanding of SMB and Business Banking client needs and payment processing solutions.
Ability to motivate and manage a high-performing sales team and a results-driven focus on achieving and exceeding sales targets.
Proven success achieving ambitious targets.
Expertise in virtual and in-person sales.
Solution-oriented mindset, strong deal-closing skills, and a customer-centric approach.
Excellent communication, presentation, negotiation, interpersonal, and relationship-building skills.
Ability to multitask and manage complex tasks efficiently in a fast-paced environment.
Effective use of technology to manage workload and employee relationships.
Creative problem-solving that benefits employees and the bank.
Experience with CRM software and sales analytics tools.
Thorough knowledge of software including Word, Excel, and Salesforce, and ability to learn additional systems and software quickly.
Fluency in an additional language.

Responsibilities

Build and manage a successful merchant and receivables sales team, including recruiting, hiring, coaching, training, and developing direct reports.
Manage the CRM sales process, including the sales funnel, close rates, win/loss learnings, and sales incentives.
Drive merchant and receivables product primacy with regional bank lending and deposit customers.
Provide expertise in the payments industry, including merchant buying behavior and sales-process design.
Promote merchant and receivables products and cross-educate and train partners.
Develop partnerships with internal teams, particularly Regional and Business Banking, and with external channel partners to grow sales.
Partner with merchant product and service teams to provide support for employees and clients.
Participate in DE&I and community activities at team and leadership levels.
Drive client outcomes by managing the sales pipeline, supporting deal closures, attending client and prospect meetings, and joining sales calls with direct reports.
Develop prospecting channels, source and onboard centers-of-influence and referral partners, and generate new leads.
Deliver revenue targets according to the sales plan and provide accurate, timely, and consistent sales reporting.
Facilitate market meetings and ensure successful participation in the branch and business banking ecosystem at all management levels.
Maintain policies and procedures in accordance with audit guidelines.
Perform other duties as assigned.