Regional Sales Manager - East

Pineapple Contracts•New York, NY

2d•Remote

About The Position

Pineapple is seeking a Regional Sales Manager to manage and grow key customer relationships across an assigned region in the eastern United States. The role combines relationship management with proactive new-business development, identifying opportunities to increase sales and contribute to business growth. The position is based remotely in New York, with regular customer travel. The Regional Sales Manager serves as the main point of contact for clients, understands their needs and objectives, and builds long-term partnerships by recommending appropriate solutions. The role involves face-to-face meetings with key decision-makers, maintaining account plans, developing and implementing sales strategies, and meeting or exceeding sales targets and KPIs. The manager will also monitor market conditions and competitors, communicate customer feedback internally, and work with teams across the company to provide a seamless client experience.

Requirements

Background in business development, account management, or commercial sales.
Strong sales-driven mindset and ability to grow existing relationships while pursuing new business.
Clean driving licence.
Willingness to travel regularly, sometimes at short notice, and stay away overnight when required.
Ability to be out with customers around 2–3 days per week.
Ability to identify new opportunities and convert them into sales.
Confidence and approachability when presenting to clients and senior stakeholders.
Strong organizational skills and ability to manage a busy sales pipeline and follow up opportunities effectively.
Confidence using CRM systems and sales data to manage accounts and identify opportunities.
Comfort working to targets, KPIs, and tight deadlines.
High level of self-motivation, proactivity, and drive to achieve results.
Strong commercial awareness and understanding of drivers of profitable growth.
Excellent written and verbal communication skills.

Nice To Haves

Background working with architecture and design firms.

Responsibilities

Manage the region assigned by the US President of Sales.
Serve as the main point of contact between clients and the company, understanding client needs, objectives, and challenges.
Arrange 20 quality face-to-face appointments per month with key decision-makers.
Arrange and attend client appointments, managing travel and time efficiently; travel may involve several days at a time and 2–3 weeks out of every four.
Follow up on every opportunity within 48 hours, with support from the wider sales team.
Develop and nurture client relationships and make contact with clients monthly.
Keep top-level contacts informed about new products within two weeks of launch.
Develop and implement sales strategies to meet or exceed sales targets.
Review data and advise on strategic approaches to maximize sales in the region.
Identify opportunities to upsell and cross-sell products or services.
Own major projects and ensure each has a strategy in place.
Meet or exceed key performance indicators.
Maintain a thorough understanding of Pineapple products and sell them confidently.
Create account plans describing clients’ businesses and growth potential, and align company offerings with client needs and goals.
Communicate the value proposition of Pineapple products or services.
Keep clients informed about new developments or enhancements.
Negotiate sales agreement terms and conditions, close deals, and finalize contracts.
Work with marketing, product development, customer support, and other internal teams to ensure a seamless client experience and resolve issues.
Stay informed about industry trends, competitors, and market conditions, and use market knowledge to identify new business opportunities.
Gather customer feedback and relay it to relevant departments for continuous improvement.
Develop client-retention strategies and prevent churn.
Proactively identify opportunities for renewals or extensions.
Perform other ad hoc duties as required by the business.