Regional Sales Leader - Business Banking

PNC•Troy, MI

1d•Onsite

About The Position

The Regional Sales Leader is part of PNC's Business Banking organization and is based in Troy, Michigan. This in-office people-management role leads a team responsible for business results and customer experience, oversees strategy execution, and may include direct sales and client responsibilities. The role directs daily customer and prospect management activities, develops and oversees account and sales plans, and coaches team members to attract new customers and grow existing relationships. It manages client risk and return, identifies and mitigates regulatory, reputational, operational, and credit risks, and builds senior internal and external relationships to acquire and expand client relationships. The leader uses reporting and sales tools to identify and convert opportunities and promotes PNC's products and services. The position develops and manages staff, including talent acquisition, performance management, and progress toward individual goals. It organizes and evaluates staff and processes, connects strategy to daily work, and communicates updates to the team. As defined by the business, the leader also coaches team members in credit analysis, risk mitigation, and leading credit requests using advanced knowledge of credit fundamentals and internal policies. PNC expects people managers to cultivate inclusive teams, model company values, drive change, take ownership of results, and develop employees.

Requirements

Typically requires a university or college degree; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered instead.
Typically requires 8 or more years of industry experience.
Typically requires at least 5 years of prior management experience.
Bachelor's degree listed under Education.
Demonstrated knowledge, skills, and abilities appropriate to the role.

Nice To Haves

A master's degree, PhD, or certifications are desirable.
Account management.
Client prospecting.
Competitive advantages.
Customer relationships.
Identifying sales opportunities.
Negotiation.
Results-oriented approach.
Conflict management.
Decision making and critical thinking.
Effective communications.
Managing multiple priorities.
Sales management.
Selling.

Responsibilities

Manage and direct a team to achieve business results and customer experience goals, and oversee strategy execution.
Lead and coordinate daily customer and prospect management activities.
Coach and manage team members to defined strategies and tactics to attract new customers and grow existing relationships.
Develop and oversee account and sales plans; may also have direct sales and client responsibilities.
Manage risk and return and maintain quality for new and existing clients by identifying and mitigating regulatory, reputational, operational, and credit risks.
Build and manage senior internal and external relationships to acquire new clients, expand existing relationships, and enhance the client experience.
Promote the full range of PNC products and services and use reporting and sales tools to identify and convert sales opportunities.
Develop team members and monitor progress against individual goals; recruit talent and manage performance issues.
Plan, organize, direct, analyze, and evaluate staff and processes; connect strategy to day-to-day activities and regularly update the team.
Coach team members on credit analysis, evaluation, mitigation, and leadership of credit requests, as defined by the business.
Model customer focus and manage risks in accordance with PNC's Enterprise Risk Management Framework.
Cultivate diverse and inclusive teams, model PNC values, drive change and innovation, own results, and support employee development.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature, subject to eligibility.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select programs that are fully paid.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
15 to 25 vacation days each year depending on career level and years of service, depending on eligibility.