Regional Sales Engineer

Coface

7d • Hybrid

About The Position

The Regional Sales Engineer supports sales teams in developing and retaining the client portfolio by providing functional and technical expertise on Business Information solutions, digital platforms, and API offers. They act as a key contact between clients, sales teams, and technical teams to ensure needs are understood, appropriate solutions are designed, and integration projects are successful. Coface is a global leader with nearly 80 years of experience, offering trade credit insurance, business information, debt collection, and more, driven by data, technology, and innovation. Joining Coface means being part of an international organization where ideas matter, fostering a culture of learning, collaboration, and inclusion.

Requirements

• Minimum 5 years of experience in Sales Engineering, Presales, Consulting, or Customer Solutions.
• Experience in Data, SaaS, Business Information, or APIs.
• Professional proficiency in French and English.
• Ability to interact with business, technical, and decision-making stakeholders.
• Good knowledge of Business Information and Credit Management solutions.
• Understanding of REST API architectures, JSON, OAuth, and application integrations.
• Ability to analyze technical exchanges and data flows.
• Knowledge of data quality, company identification, and reporting issues.
• Excellent presentation and communication skills.
• Ability to simplify technical subjects for business stakeholders.
• Consulting-oriented approach and value creation.
• Commercial development sense and client satisfaction focus.
• Ability to work in an international environment.
• Organization, autonomy, and sense of priorities.
• Team spirit and cross-functional collaboration.
• Management of complex situations and client escalations.

Responsibilities

• Support sales activities by assisting sales teams in pre-sales phases.
• Participate in client meetings to qualify business and technical needs.
• Conduct product demonstrations and high-value presentations.
• Respond to tenders and technical questionnaires.
• Build and defend value propositions tailored to client challenges.
• Advise clients on the use of Business Information solutions and APIs.
• Support integration projects and data exchange architectures.
• Translate business needs into functional and technical specifications.
• Provide support on data quality, mapping, company identification, and financial indicator exploitation.
• Provide technical support for key accounts and partners.
• Participate in steering committees and follow-up meetings.
• Identify upsell opportunities and usage development for solutions.
• Ensure a high level of client satisfaction.
• Collaborate closely with Product Management, Delivery, Customer Success, and Support teams.
• Monitor incidents, product evolutions, and specific requests.
• Represent the client's voice to internal teams.
• Contribute to the continuous improvement of offers and processes.
• Promote the adoption of digital and API offers.
• Train clients, partners, and internal teams.
• Produce documentation, user guides, and presentation materials.
• Participate in regional initiatives to increase the adoption of Business Information solutions.

Benefits

• 3 days of remote work per week
• Maximum monthly subsidy of €30 for remote work
• Vouchers worth €12 for each day of remote work
• Access to an e-learning platform for learning 6 foreign languages (depending on employment contract)
• Equipment allowance of €350 for remote work (depending on employment contract)
• Contribution towards the purchase of an electric bike (depending on employment contract)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed