Regional Sales Engineer, SLED

Fortinet•Nashville, TN

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within the regional territory, supporting the sales organization in technical matters across pre-sales, sales calls, and post-sales. The role serves as a technical resource for customers and partners, supports technical qualification of sales leads, and helps address customer technical issues in coordination with technical support and engineering. It also provides post-sales training to identified customers. The position offers an opportunity to work at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing enterprise organizations as they modernize operations and adopt security solutions.

Requirements

  • 1–3 years of experience in technical or pre-sales support as a sales engineer or systems engineer.
  • 3–5 years of experience in LAN/WAN/Internet services administration.
  • Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
  • Experience with encryption and authentication technologies.
  • Exceptional presentation skills.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint.
  • Serve as the main technical resource during sales calls, answering customer and partner questions about features, specifications, functionality, and integration.
  • Apply knowledge of networking applications and solutions.
  • Act as the lead technical contact for identified accounts on post-sales technical issues.
  • Work with technical support and engineering to answer, elevate, and resolve customer technical issues.
  • Provide post-sales training to identified customers.
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