Regional Sales Engineer, SLED

Fortinet • Pittsburgh, PA

1d

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within the regional territory and supports the sales organization on technical matters throughout pre-sales, sales calls, and post-sales. The role serves as the primary technical resource for customer and partner discussions, supports identified accounts with technical issues and training, and collaborates with technical support and engineering to resolve customer issues. It offers the opportunity to combine cybersecurity expertise, executive engagement, and customer success while helping enterprise organizations modernize operations and adopt security solutions.

Requirements

• 1–3 years of experience in technical or pre-sales support as a sales engineer or systems engineer.
• 3–5 years of experience administering LAN, WAN, or Internet services.
• Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
• Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
• Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Experience with encryption and authentication technologies.
• Exceptional presentation skills.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Graduate degree.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls, answering customer and partner questions and explaining features, specifications, functionality, and integration.
• Work with networking applications and solutions.
• Act as the lead technical contact for identified accounts after the sale and work with technical support and engineering to answer, escalate, and resolve customer technical issues.
• Provide post-sales training to identified customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level