Regional Sales Engineer, SLED

Fortinet • Pittsburgh, PA

7h

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within the regional territory, supporting the sales organization on technical matters throughout pre-sales, sales calls, and post-sales. The role serves as a technical resource for customers and partners, supports identified accounts with technical issues and training, and collaborates with technical support and engineering to resolve customer concerns. The position focuses on networking and security technologies and offers the opportunity to influence customer outcomes while working at the intersection of cybersecurity strategy, executive engagement, and customer success.

Requirements

• 1–3 years of experience in technical or pre-sales support as a sales engineer or systems engineer.
• 3–5 years of experience in LAN/WAN/Internet services administration.
• Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
• Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
• Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
• Experience with encryption and authentication technologies.
• Exceptional presentation skills.
• Bachelor’s degree or equivalent experience.

Nice To Haves

• Graduate degree.

Responsibilities

• Assist in qualifying sales leads from a technical standpoint.
• Serve as the main technical resource on sales calls, answering questions and educating customers and partners about features, specifications, functionality, and integration.
• Apply knowledge of networking applications and solutions.
• Act as the lead technical contact for identified accounts’ post-sales technical issues, working with technical support and engineering to answer, escalate, and resolve customer issues.
• Provide post-sales training to identified customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level