Regional Sales Engineer, SLED

Fortinet•Richmond, VA

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within a regional territory, supporting the sales organization on technical matters throughout pre-sales, sales calls, and post-sales. The role serves as a technical resource for customers and partners, helps resolve customer technical issues in coordination with technical support and engineering, and provides post-sales training to identified customers.

Requirements

  • 1–3 years of experience in technical or pre-sales support as a sales engineer or systems engineer.
  • 3–5 years of experience administering LAN, WAN, or Internet services.
  • Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
  • Experience with encryption and authentication technologies.
  • Exceptional presentation skills.
  • Bachelor’s degree or equivalent experience.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint.
  • Serve as the main technical resource on sales calls, answering customer and partner questions and explaining features, specifications, functionality, and integration.
  • Apply knowledge of networking applications and solutions in support of sales activities.
  • Act as the lead technical contact for identified accounts on post-sales technical issues.
  • Work with technical support and engineering to answer, elevate, and resolve customer technical issues.
  • Provide post-sales training to identified customers.
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