Regional Sales Engineer, SLED

Fortinet•Indianapolis, IN

About The Position

The Regional Sales Engineer works closely with multiple Regional Account Managers within the regional territory. The role supports the sales organization on technical matters throughout pre-sales, sales calls, and post-sales. It serves as a technical resource for customers and partners, helps resolve technical issues with support and engineering teams, and provides post-sales training to identified customers. The position combines technical expertise in networking and cybersecurity with customer-facing sales support and presentation skills. A bachelor's degree or equivalent experience is required; a graduate degree is favorable.

Requirements

  • 1–3 years of experience in technical/pre-sales support as a sales or systems engineer.
  • 3–5 years of experience in LAN/WAN/Internet services administration.
  • Proven understanding of DNS, NFS, SMTP, HTTP, and TCP/IP.
  • Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies.
  • Solid understanding of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewalls, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.
  • Experience with encryption and authentication technologies.
  • Exceptional presentation skills.
  • Bachelor's degree or equivalent experience.

Nice To Haves

  • Graduate degree.

Responsibilities

  • Assist in qualifying sales leads from a technical standpoint.
  • Serve as the main technical resource during sales calls, answering customer and partner questions and explaining features, specifications, functionality, and integration.
  • Apply knowledge of networking applications and solutions.
  • Act as the lead technical contact for identified accounts on post-sales technical issues, working with technical support and engineering to answer, elevate, and resolve customer issues.
  • Provide post-sales training to identified customers.
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