Regional Sales Development Representative

Krones Inc

2d•Hybrid

About The Position

The Regional Sales Development Representative supports the LCS Sales Team and works with internal teams and external customers to support clear communication and a positive customer buying experience. The role is based at Krones’ North American Headquarters in Franklin, Wisconsin, and follows a hybrid schedule of three days in the office and two days working from home each week. The employee will work and train entirely in the office for an estimated first six months. The position supports the sales process for Overhaul Sales—Customer Drive and T&M, including customer follow-up, quotation management, order processing, and coordination with sales and operations. It also includes entering and analyzing sales data, supporting managers, and assisting with customer samples and purchase orders. Krones describes the opportunity as offering career development, a flexible work schedule, and a competitive salary and benefits program.

Requirements

High school diploma or GED.
At least 3 years of experience in sales.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Suite.
Proficiency with CRM and ERP systems.

Nice To Haves

Associate degree in business administration or a related discipline.
At least 3 years of experience in the packaging industry, with product-specific experience.
Strong technical knowledge of automation systems and digitalization solutions.
Proven negotiating skills, conflict-resolution abilities, accountability, and the ability to work well cross-functionally.
Experience with SAP and Salesforce.

Responsibilities

Proactively follow up with customers on LCS orders and quotations for Overhaul Sales—Customer Drive and T&M.
Assist the sales team with entering quotation data into Salesforce or another CRM system.
Analyze Salesforce or CRM data and build KPI dashboards to measure performance and create sales forecasts.
Enter data into SAP and Salesforce.
Work with LCS Internal and Field Sales throughout the quotation process and communicate anticipated changes as needed.
Assist sales managers and management as needed.
Manage quotations and past-due quotations.
Assist with receiving and entering customer objects and samples.
Handle purchase orders, including checking terms and conditions and coordinating with risk management.
Assist with order clarification and handoff to Operations from Status 10 to Status 20.
Ensure customer-specific requests are considered, including invoicing requirements.
Complete ad hoc projects and other assigned duties.