Regional Sales Consultant
About The Position
Lumens is seeking a Regional Sales Consultant to cultivate client relationships, drive sales growth, and support project-based business in a fast-paced, design-focused sales environment. The role combines consultative selling, relationship management, and proactive business development, serving interior designers, architects, contractors, developers, and high-value residential clients on projects ranging from single-room installations to large residential and commercial builds. The consultant manages inbound opportunities and develops new business through outreach, CRM insights, market activity, and project-based sales opportunities. The role guides clients through transactional purchases and multi-phase project sales, while coordinating with internal teams to support a seamless experience from initial engagement through delivery. The position is remote/hybrid remote and reports to the Regional Sales Manager.
Requirements
- At least 2 years of experience in consultative sales, trade sales, luxury retail, showroom sales, account management, or design-focused client services.
- Proven ability to build relationships, manage pipelines, and drive sales growth.
- Strong written and verbal communication skills and a professional, client-facing presence.
- Experience using CRM platforms such as HubSpot, Salesforce, or similar pipeline management tools.
- Ability to manage both fast-moving transactional business and longer-term project opportunities.
- Ability to manage multiple priorities and timelines simultaneously.
- Strong responsiveness, organization, ownership, and follow-through.
Nice To Haves
- Experience supporting interior designers, architects, contractors, developers, or project-based clients.
- Interest in luxury furnishings, lighting, interiors, or architecture.
Responsibilities
- Develop and manage relationships with interior designers, architects, contractors, developers, and high-value residential clients.
- Guide clients through discovery, product recommendations, quoting, sourcing, follow-up, and order management.
- Support transactional and project-based sales across lighting, furniture, and décor.
- Assess clients’ business and project needs, including goals, timelines, specifications, and purchasing requirements.
- Provide responsive, consultative support that builds trust and repeat business.
- Collaborate with clients on product solutions, lead times, logistics, and sourcing strategies.
- Maintain a proactive opportunity pipeline and follow through on quotes, projects, and relationship-building efforts.
- Coordinate with Customer Operations and fulfillment teams to support client experience through delivery.
- Engage inbound opportunities from Lumens.com, phone, email, chat, and other customer touchpoints.
- Conduct outbound outreach to prospective and existing clients through calls, email campaigns, CRM workflows, and market-based sales triggers.
- Use CRM tools and customer insights to identify opportunities such as abandoned carts, dormant accounts, repeat purchasing, and active projects.
- Reactivate past customers and nurture developing relationships to generate sales growth.
- Partner with regional teammates on shared sales goals and client success initiatives.
- Maintain accurate pipeline activity in CRM and sales management tools.
- Track customer interactions, project status, follow-up activity, and sales performance metrics.
- Prioritize transactional opportunities and long-term project development.
- Coordinate with Customer Operations, Fulfillment, Finance, and Product teams.
- Provide feedback and insights to improve sales processes, customer experience, and team performance.
Benefits
- Comprehensive health benefits
- 401k with company match
- 3 weeks of annual paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
