Regional Quality Manager - W&L | 3PL
About The Position
Iron Mountain is seeking a Regional Quality Manager to lead, standardize, and elevate quality assurance systems across its regional Third-Party Logistics (3PL) warehouse and fulfillment network, and to support the launch of new business operations. The role is part of the Warehousing & Logistics Operations team and works with operational leadership to build a culture of continuous improvement, support client partnerships, and empower frontline leadership across the distribution network. The position is remote, with 50–75% travel across regional facility sites. The stated schedule is Monday through Friday, 8:00 AM–5:00 PM, with flexible availability as required. The job description lists a competitive base salary range of $120,000–$160,000 annually, aligned with experience. It also separately states a reasonably expected salary range of $93,400–$124,500.
Requirements
- At least 5 years of experience in quality, warehousing, fulfillment, or logistics operations.
- At least 2 years of experience in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment.
- Strong knowledge of Quality Management Systems (QMS), facility launch support, and inventory integrity standards.
- Knowledge of Lean Six Sigma methodologies, including Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools.
- Demonstrated ability in multi-site quality leadership, client-facing stakeholder management, continuous process transformation, and connecting process improvements to business outcomes through financial acumen.
- Bachelor’s or Master’s degree in Supply Chain, Engineering, Business, or a related field.
Nice To Haves
- Lean Six Sigma Green Belt or Black Belt certification.
- Project Management Professional (PMP) certification.
Responsibilities
- Implement, monitor, and standardize the Quality Management System (QMS) across regional distribution and fulfillment centers.
- Conduct regular internal audits, operational readiness checks, and 5S compliance reviews.
- Serve as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits.
- Partner cross-functionally to align continuous improvement strategies with client and business priorities.
- Lead investigations into client complaints, shipping errors, mispicks, and inventory discrepancies using Root Cause Corrective Analysis (RCCA).
- Execute Corrective and Preventive Actions (CAPA) and monitor key performance indicators (KPIs).
- Support the launch of new business operations.
Benefits
- Full health and dental benefits starting on the first day of employment.
- Two weeks of paid vacation.
- Seven paid holidays.
- Accrued sick pay.
- 401(k) with company match.
- Employee Stock Purchase Program.
- Tuition reimbursement.
- Opportunities for continuous learning and career advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
