Regional Quality Manager TW

all O'Neal Industries' Affiliates • Monroe Township, NJ

3d

About The Position

The Regional Quality Manager oversees quality management systems, audits, employee quality training, corrective actions, performance reporting, and improvement projects across assigned branches. The role reviews customer, industry, and purchase-order requirements; maintains controlled documentation and quality records; and supports branch and corporate quality objectives. Regional and organizational travel is required as business needs dictate.

Requirements

• Bachelor’s degree in a related field or equivalent experience.
• At least 5 years of experience in quality assurance, materials management, sales or customer service, or a related field.
• Knowledge of ISO and AS Quality System Standards.
• Strong knowledge of quality management systems and quality control techniques.
• Strong working knowledge of Microsoft Office, including charts, graphing, and data analysis.
• Willingness to learn the proprietary Metalware computer program.
• Effective leadership skills.
• Ability to handle multiple tasks.
• Effective written and verbal communication skills.
• Ability to travel regionally and across the organization as required for business needs.

Responsibilities

• Review specific branch customer contract quality requirements and customer purchase-order requirements, including applicable customer and industry specifications, drawings, and standards.
• Review purchase material specifications and new item request specifications.
• Develop, write, approve, control, and annually review or revise corporate and district procedures, forms, and operational process documentation; post controlled documents to SharePoint.
• Develop QMS awareness training presentations for approval and upload into Cornerstone; provide onboarding and annual employee quality awareness training as required.
• Develop internal audit templates; conduct allocated annual internal audits and log findings and improvement opportunities.
• Conduct annual internal GAP analyses of QMS compliance with quality approval requirements as directed.
• Manage branch customer audits and registrar audits.
• Raise and progress internal and customer findings (RCCA/CAPA) in company software and submit them to customers as required; submit RCCA for external audit findings and evaluate the effectiveness of audit actions to ensure closure.
• Monitor and maintain quality team objectives.
• Use statistical data, including PFMEAs, to identify and drive process improvements.
• Chair and document regular branch quality performance reviews, including supplier rejections and credit analysis.
• Prepare monthly regional performance and open-action reports for quality management and quarterly performance reports for senior management.
• Prepare and deliver data for annual branch Management Review meetings; update minutes and resulting actions.
• Lead assigned and agreed key improvement projects and evaluate the effectiveness of branch-implemented improvement actions.
• Maintain quality records and escalate outstanding quality issues.
• Review and create SMOs; make inventory and status adjustments in Metalware, including raising debit notes.
• Create letters of authorization.
• Perform other supporting tasks as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Short- and long-term disability coverage
• Paid vacation
• Paid time off (PTO)
• 401(k)
• Tuition reimbursement
• Other competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager