Regional Property Manager - Affordable Property Management
About The Position
MMS Group and its affiliates manage a portfolio of more than 40,000 residential units across luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. The Regional Property Manager oversees the operation of an affordable housing portfolio through subordinate personnel and monitors each property's fiscal and occupancy status. Reporting to the EVP of Operations, the role includes preparing and monitoring budgets, reporting on activities and fiscal status, reviewing operating practices, and recommending changes to improve efficiency. The position also involves participating in hiring, supervising and evaluating site personnel, and coordinating their training. The role is based at the corporate office and requires travel to sites throughout Illinois and out of state. The Regional Property Manager works with residents, resident organizations, external agencies, service providers, and property staff to address operational concerns and support housing programs.
Requirements
- Bachelor's degree in management, business administration, a social science area, or a closely related field.
- At least five years of property management experience.
- Valid driver's license and automobile insurance.
- Must provide an automobile for local job-related travel and pick-up.
- Neat, clean, and appropriate appearance.
Nice To Haves
- Property management experience involving public housing.
- Experience involving public contact.
- Certifications related to the position, such as COS, EIV, or LIHTC.
Responsibilities
- Monitor collections, collection loss, vacancy reports, court filings, and related information through reporting systems, conversations, and meetings.
- Review resident transfer requests and take appropriate action.
- Assist with developing the annual budget, monitor it through monthly reports, and provide input on its status.
- Ensure resident lease terminations and grievance hearings are properly processed, and monitor lease enforcement.
- Meet with residents, resident organizations, and external agencies to receive input, assess needs, and address concerns about housing programs.
- Oversee development and implementation of marketing plans and strategies to promote occupancy.
- Coordinate with service providers to help ensure residents receive available services.
- Oversee the emergency on-call schedule and follow up on emergencies to ensure they are handled properly.
- Assist subordinates with difficult or complex resident problems, offering alternatives and working directly with residents as needed.
- Prepare and submit monthly reports on the prior month's occupancy and fiscal performance.
- Participate in pre-employment interviews and make hiring recommendations as needed.
- Interpret and apply personnel, departmental, and other relevant policies and procedures.
- Monitor subordinate performance through property inspections and information reports.
- Review and approve time and leave reports and approve leave requests for assigned staff.
- Conduct or coordinate new-employee and periodic staff training.
- Coordinate staffing to ensure properties are adequately staffed.
- Prepare and review performance appraisals and discuss them with subordinates as appropriate.
- Counsel employees regarding performance and document counseling in accordance with established procedures.
- Recommend disciplinary action as needed.
- Conduct periodic staff meetings.
- Monitor and analyze the effectiveness of policies and procedures, prepare revisions, and recommend changes.
- Prepare budgets and reports, monitor fiscal and occupancy status, and review operating practices and procedures.
Benefits
- Competitive salaries and benefits
- Opportunities for growth and advancement through continuous training and education programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
